Hotel Facilities Essay

2.2 The facilities required for accessible tourism (hotel)

Hotel rooms are hard to make every room accessible as each disabled people are different.(Esensten, 2012)Therefore, according to ÖNORM B 1603 there are standards for hotels, parking spaces, restaurants and public restrooms to follow. Here will reveal some of the standards required for hotel facilities:

Barrier-free parking areas has to near to entrance for disabilities. A symbol of traffic should be shown on the ground for Barrier-free parking area. Also, pitches need to meet the requirement of 350cm wide. Besides barrier-free parking areas reception is another good example. First, reception is required to provide visual and voice contact to have better communication with disabilities in wheelchair. Therefore, it is suggested the length of reception desk should be 80cm above the height should be below 85cm.Also,for

As different country have vary standards, still there are no an international standard for disability facilities .In Austria, there are regulations however there are no certificate to show they meet all the standards. Second, high cost to obtain disability facilities. For hotel with heritage and history, which is most of the hotel in Vienna, it usually obtain high construction cost to meet each of the standard required in ÖNORM B1603 .Thirdly, hotel lack of special trained staffs for disabilities to fulfill their needs. For example, not every blind can read and staffs cannot get into the same situation with the disabilities. With the same standard, visually disabled people stayed in hotel do not mean it also fit people with wheelchair staying in the hotel. Even the hotel fulfills all the requirements ,receptionists may still have some uncertain about the hotel facilities for accessible. Therefore, to serve accessibility tourism's traveler hotel staff should be well-trained and pay more attention while dealing with