There are many barriers to communication and these may occur at any stage in the communication process. Barriers can cause confusion and misunderstanding which has the risk of wasting time and money. Effective communication involves overcoming these barriers and conveying a clear and concise message. The following are important skills for good communication: • Being a good listener • Non-verbal communication • Just say enough – not too much or too little • Friendliness • Confidence • Empathy • Open-
It is also known as nonverbal communication. This type of communication includes no words but gesture, body language, eye contact, posture or facial expressions. When we interact with others, we continuously exchange wordless signals. A considerable part of nonverbal communication is facial expressions as these indicate others about our feeling, attitudes, states of mind and relationships. Facial expression also plays a major role in communication since the expression on our face say a lot about our mood.
In other words, communication is the process of passing information from a source to a receiver. When we communicate with another person, we seek to create common perception of feeling, attitudes, goals, desires, ideas, experiences, and so forth. The heart of communication is meaning (Wood, 1998). According to Schramm and Roberts2, communication means a process to share some orientation against a set of information signs. While Emery, Ault, and Ageel stated that communication as an art to convey the message, ideas, attitudes from one person to another person (Mansor Ahmad Saman, 1984).
●Organizations barriers -Can be directly attributed to poor operational practices . ●Linguistic barriers – Include jargon and acronyms that mean different things to different grups . ● Interpersonal barriers-Include the meny nonverbal signals that can easly be misinterpreted. 1B.4 Identify ways in which barriers to communication may be overcome for individuals with sensory loss . 2B.P4 Using examples, explain ways in which barriers to communication may be overcome and the benefits to service users of overcoming these barriers.
Communication is described as the transfer or the exchange of message, emotions, thoughts, knowledge and by the use of symbol through different ways, time and place(Zilliğlu, 2006). Communication is the transmission of information which is not necessarily received or understood and act upon it (Little John and Foss, 2008:3). Through the communication process a message is sent to the receiver. The mesasage sent can be code in several ways by the channel of communication. According to Kaul.
Here the sender gives words to his feelings, thoughts, ideas and opinions and expresses them in the form of speeches, discussions, presentations, and conversations. The effectiveness of the verbal communication depends on the tone of the speaker, clarity of speech, volume, speed, body language and the quality of words used in the conversation. The success of the verbal communication depends not only on the speaking ability of an individual but also on the listening skills. How effectively an individual listen to the subject matter decides the effectiveness of the communication. The verbal communication is applicable in both the formal and informal kind of situations.
It's understood that good communication is the establishment of any fruitful relationship, be it individual or expert. It's essential to perceive, however, that it's our nonverbal communication involving our outward appearances, motions, eye contact, stance, and manner of speaking are the ones that speaks the loudest. The capacity to comprehend and utilize silent languages, or non-verbal communication, is an intense device that can offer you some assistance with connecting with others, express what you truly mean, and assemble better connections. The way you tune in, look, move, and respond tells the other individual regardless of whether you give it a second thought, in case you're being honest, and how well you're tuning in. At the point when your nonverbal signs match up with the words you're stating, they build trust, clarity, and compatibility.
Communication Challenges Verbal Communication: In verbal communication, or oral communication, one person sends a message to another person or group using speech. Communication is successful only when the speaker and listener understand each other. After receiving the message, the listener must be able to interpret, or decode, its meaning. The advantages of verbal communication are that the speaker has the opportunity to receive immediate non-verbal and verbal responses. The interpretation of the non-verbal and non-contextual (voice tone and volume) feedback is where things can get dicey.
In order to understand others’ viewpoints and solve problems, we must know how to effectively communicate with our peers. Demonstrative communication involves the process of sending and receiving information by the use of non-verbal and unwritten communication and involves such things as facial expressions, tone of voice, and body language. In every conversation there must be a sender and a receiver. When you are playing the role of the sender, you encode your messages by using verbal and nonverbal cues to get your point across to the receiver. Once the receiver responds (or decodes) your message, you will be able to tell if your message was successfully received.