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Dispute Resolution Process

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The business dictionary defines a dispute resolution as a procedure that one uses in order to rectify any conflict between two or more parties or groups. There are often various steps utilised in which to settle differences, disagreement or claims. It is regarded as an alternative procedure to having a court decide on ways to correct the disagreement that occurred in a contract or case. These procedures will assist in allowing the parties to have some needs that are met and deals with their particular interests (“Dispute Resolution Processes,”n.d.)

Employment disputes are categorized into two groups’ namely individual and collective disputes. An individual dispute would be regarded as any disagreement or conflict involving a single worker …show more content…

A rights dispute would occur where there is conflict over the operation and understanding of statutory rights, or rights that are related in the present collective agreement. An interest dispute would refer to matters where there is a conflict about the purpose of rights and commitment, or the amendment of those that are in existence (Nicosia & Cyprus, 2007).

There are various advantages to using a dispute resolution process. Dispute resolution processes are affordable and faster than legal processes. The use of certain procedures will permit parties to have a better input to resolve the disagreement and manage the outcome of the disagreement (“Dispute Resolution Processes,” n.d.)

Disputes would occur due to the incapability of one party to accept the contract of employment, the inability of employers to apply legally determined conditions and procedures, which refers to matters regarding working hours and agreed notice period, the incapability to put into effect the terms of legal agreements, codified unjust dismissals and unjust labour practices, the inability to exercise the terms of a legally enforceable agreement, exclusion on ill-treatment or meddling with freedom of association and a unilateral adjustment in established or regular practices (Bendix, …show more content…

This procedure allows the third party involved to make decisions unlike conciliation and mediation. The arbitrator would take note and inspect demands and counter- demands and in order to settle on the final solution. The parties give their suggestions but he makes the final verdict. The outcome of the conclusion he enforces will be obligatory by the parties involved (Bendix, 2015). This procedure can be used when others resolution methods have failed, however it is mostly used in matters relating to industrial relations disputes and disputes based on contracts in businesses (“Dispute resolution,” 2015). It can be done voluntarily or compulsory and is time efficient and affordable opposed to court cases and formal litigations (“What Is Dispute Resolution,”2011). The disadvantage is that it is unsuccessful in expanding the negotiation process (Bendix,

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