Disadvantages Of Hotel Reservation

We are familiar with this term of the reservation and have heard it when we book a hotel or any other things. The first thing we do is reservation. In other term’s reservation is defined as a “Mutual deal between the guest and hotel authorities who are taking the booking from them”

Booking of hotel rooms are accepted by the authorities from various sources. They take the reservation from the guest, process it, then document it and again retrieve the information when guests arrive to their hotel.

Reservation helps hotel management to maintain a perfect control over the bookings and helps in firming the strategies and policies. It helps in the smooth running of the business and add profit in it. In huge hotels, the front office section area

Guaranteed reservation only takes place when the guest has done half payment in advance.

The room is kept on hold for the guest till his date of arrival after payment is done. So that, if he won’t turn out the payment of the room is secured.

ADVANCE DEPOSIT

Advance deposits is generally a large amount of money which is demanded by hotel from the guest prior to his arrival. This technique is generally followed by large hotels and resorts. This trend is followed less in city hotels. Usually the amount which is charged from the guest is equal to the two nights or one room charge.

PRE-PAYMENT

In this mode of payment, the guest is required to pay full payment of his stay prior to his arrival. This trend is rarely used by hotel while confirming bookings.

Credit Card: Credit card plays an important role in guaranteeing reservation in hotels. It is a popular form of guaranteed reservation and is followed in commercial hotel. The credit card has made it easier to transact money quickly so that no time is lost in booking the required

Overbooking: This trend is basically followed by experienced hotel managers in order to avoid losses. Overbooking is generally referred to selling rooms that hotels don’t have. It might be shocking, but it is the only way that hotel managers use to protect their hotel from suffering serious losses which happens due to sudden cancellations, no- shows, booking errors.

b. Confirming booking: Confirming booking is one of the most important part in any reservation process in a hotel. It clarifies what the reservation manager has wrote down from the guest. If any doubt arises the reservation manager call the guest and confirms about the room, guarantees, offers, their day of arrival and even the cancellation policies.

Once the information is repeated from the guest, the reservation is finally confirmed and they provide the guest with a reservation number. This reservation number is to be showed by the guest at the time of his check in.

c. Cancellations and Amendments: Just like reservation, cancellation is also one of the important process in hotel business. By following cancellations correctly, the rooms become available to other people who were waiting for