Disadvantages Of Total Quality Management

Total Quality Management (TQM) is a cyclical process that includes quality change of items and all related divisions in order to build the general fulfillment and satisfaction of clients, thus expanding or boosting deals. The methodology is nearly connected with the logistics and production network segments of a business yet will influence practically every other aspect of an organization. TQM, put in simpler words, is a management approach to customer satisfaction, employee satisfaction and supplier relationships by continually improving business processes and products. TQM is not a framework, an instrument or even a procedure Frameworks, instruments and techniques are used by employees to attain total quality management. The application of

This puts the company at a short-term disadvantage because employees would have to train on the TQM model and might slack off doing their actual job.

Resistance to change: some employees resist change and simple don’t like it due to the reason that they have been comfortable with particular working methods for a long time. Employees might also feel they are at risk of losing their job with the implementation of a TQM model because technology plays an important role in TQM; thus, they may be slow or resistant to making the appropriate changes for the model to work.

Should the companies in industry favor TQM

The simplest reason is because the benefits of TQM outweigh the drawbacks significantly. Although TQM has some draw back as mentioned above such as: high cost of time and resistant to change, it is essential for managers these days to recruit employees who are willing to accept change and are fast learners; because in such a rapidly changing work environment today, employees cannot afford to stick to a certain method of working. The upside to the story is that if an organization implements TQM correctly, on the long run, it is most likely that the organization will visibly notice an increase in performance, productivity, cost reduction, market share growth, customer satisfaction and loyalty. Toyota Motor Co. was perhaps one of the first companies to implement TQM. In Toyota’s perspective, total quality management is based on the concept of kaizen meaning constant improvement and the involvement of all employees. Toyota, in 1951, introduced the Creative Idea Suggestion System to encourage employees in making effective contribution to the company’s development. With the help of this system, which falls under TQM, Toyota was able to able to reduce manufacturing/operating costs, eliminate waste and overproduction. Other than reducing costs, and diminishing waste, Toyota was able to quickly adapt to changes in the market when at the time other manufactures were not able to do so. Toyota’s efforts