Innovations are commonly defined as the introduction of new products or new methods of undertaking the routine functions within an organization. They provide a way through which organizations are able to maintain efficiency and competitiveness within an industry. Within the hospitality industry, the level of innovation remains a key aspect that can ensure sustainability of the business ventures that an establishment engages in. innovation therefore becomes immensely important within the industry as a way of enhancing competitiveness of hotels. This report explores the innovation practices within the Hong Kong Disneyland hotel to determine the level of innovation as well as identify the potential innovations that can further improve the hotel operations.
The hotel has undertaken various innovations that have played a key role in making to hotel to be categorized as a five star establishment. These innovations are within the products and services offered by the hotels, the processes utilized within the operations and the technical aspects within the establishment. In seeking to ensure competitiveness of the hotel into the
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The level of innovation within the establishment can be assessed through the uniqueness of the products that are provided by the hotel. This remains one of the fundamental reasons why the hotel has been categorized as a five-star hotel. Many of the evaluations notable within the establishment come for the development of new products and the application of novel approaches to undertaking common practices within the hotel industry (Trott 2008). There are an array of innovations that can be described to have been introduced within the hotel and that have provided a major competitive advantage for the establishment. The major innovations within the hotel have been within the products and services, processes and the technical aspects of the
Karen Yamashita is a testament to the idea that Asian America is a political movement, not a racial identifier. Yamashita’s novel, I-Hotel, tells the story of the Asian American community during the 1960s and 70s in California by weaving one story throughout ten seemingly separate novellas, with each one representing a room in a hotel. In I-Hotel, Yamashita champions magical realism, a literary style when otherworldly events are written as fact. By writing I-Hotel in this style, Yamashita provides the reader with a firmer understanding of real-life events these magical depictions often mirror. In her genre-defying fictional novel, I-Hotel, scholar and professor Karen Tei Yamashita warps illusion and reality in most of her ten novellas.
As times change, the number one growing industry around the world is hospitality. Hospitality is the key to every successful company weither it be a hotel, restaurant, Movie Theater, or retail store. Any company can have a great core product, but if they are lacking in supplementary products such as enhancing elements or facilitating elements in which hospitable reasoning is involved in, then they will have put there company in an almost impossible passion for their core product to succeed. Pulling into the parking lot customers smell the amazing aroma trickling from the restaurant.
But that does not mean that their industry is on the decline. Recently I traveled to a nearby city to catch a flight and discovered that a local hotel offered long term airport parking at a discount compared to the local parking lots with a free shuttle to the airport terminal. Innovative amenities like this can really add value by providing a needed service that has little to do with the traditional hotel services. If they continue to look for services travelers need, hotels will surely continue the long history all successful industries have surmounted in the past, identify and provide innovative, value-based products and
Hence, the unpredictable nature of the hotel business will impede the efforts of the hotel from carrying out organizational planning – which is an essential activity that serves as a compass that guides an organization through the right path that will prevent it from making costly mistakes (Ali, 2022). Another issue facing the hotel is that continuous quality improvement initiatives are typically long-term hence their benefits will be seen after a long period of time. However, it is doubtful if the management of the hotel will support any initiative that does not include short-term tangible results. Similarly, another key issue is whether a Continuous Quality Improvement initiative can be applied to a service-based organization like Cambridge Suites Halifax and if it does, how to manage the complexity of carrying out a quality improvement initiative that will achieve tangible short-term benefits as well as
There are different strategies that must be considered by the organisations operating in hospitality industry. The contributions made by the firm donate towards the performance and achievement of the company. The purpose of this paper is to analyse the strategies of the hotel, which serves as the basis of success. This paper is divided into five different tasks each of which is focusing on various aspects of the hotels performance. The organisation that is selected in order to answer the tasks is InterContinental Hotel Group.
Weirdly enough, part of the immersion we want from a film is to make us not notice we are seeing a film. We like getting into its fictional world and looking through the characters’ eyes in a way that feels natural, even in the wildest and craziest stories. When we talk about great films, we get into abstract territory: technical, original, controversial, or just fun. Entertainment is key, and while a lot of times comedies lack deep characters and are filled with generic storylines and clichés, writer/director Wes Anderson comes to prove us all wrong. He presents his story in a way that it lets you know you are watching a work of fiction, more in the fashion of a moving painting than traditional film some might say.
Understanding Different Cultures in The Hospitality Industry Is Good for Business People of different cultures prefer to be treated the way they are treated when they are at home. They will all act differently and by that I will be looking at their non-verbal communication methods and how they will affect your business if you do not catch them accordingly. In this essay, I will be discussing the non-verbal communication cultures of the three cultures which are Zulus, Chinese and Indian people.
The main objective of the paper is to explain a fair level of critical analysis and evaluation. The paper will also explain the good understanding of quality management approaches that includes original thinking with extensive academic underpinning. The hospitality industry has to be taken in the assignment and for that reason; Holiday Inn has been taken for analysis of this paper, which is a part of InterContinental Hotels Group (IHG). Discussion Holiday Inn is basically an American brand for hotels that is the main part of InterContinental Hotels Group (IHG). Holiday Inn is amongst the world’s largest hotel chains that is hosting around 100 million guest nights every year.
(2014) stated that “Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service. It is capable of being presented as a discipline, capable of being learned, capable of being practiced. Entrepreneurs need to search purposefully for the sources of innovation, the changes and their symptoms that indicate opportunities for successful innovation. And they need to know and to apply the principles of successful innovation”. It is essential for an organization to discover means to inspire as well as to even fuel “creativity” to advance “competitive innovations”.
1. Rationale and Background The numbers of the travelers have been increased in the world nowadays, people travel for leisure, business or event travel etc, they normally stay in the hotel, resort, and hostel. When the travelers increased drastically, the workload of the staff in hotels will increase as well. The waiting time for the guest will enhance directly, hotels should apply self-service technology to avoid low efficiency and they can use self-service technology as an innovation to attract customers that have interested in advanced technologies. For instance, the self-check-in kiosk is the most used method in terms of a self-service method in the hotel.
Leading Business Model Innovation, Strategy, Culture, Best Practices Introduction Innovation is the fundamental driver of growth and profitability in the business organizations and is at the top of virtually every corporate agenda. This is because organizations have realized that efficiency and operational performance are solely inadequate to generate a sustained and competitive distinction in today’s global markets, which are always challenging. Therefore, every organization is looking towards improving innovation, which is highly dependent on the corporate culture and people involved in the process. Innovative approaches majorly focus on obtaining the best out of the innovative potential of consumers, partners and people.
Hilton is an American hotel chain founded by Conrad Hilton in the early twentieth century. Hilton remains the second largest hotel group with 4,278 establishments and 700,000 rooms in 85 countries. The Hilton Worldwide is a leader in the hospitality industry and currently has more than 130,000 employees. While most hotel establishments today use management systems, they are almost all equipped with basic functionality compared to what exists in other sectors. Today, there are new tools expected to become real levers of competitiveness of hotel establishments.
Significant developments in the transportation facilities, inventions and innovations in the field of communication, ll}.ying of a strong foundation for industrialisation and urbanisation and further development of tourism as an industry paved ways for the development of hotels and motels. Besides, the growing significance of foreign trade, internationalisation of culture and civilisation and the need for setting the foreign exchange balance became instrumental in the organised development of classified and unclassified hotels. The officials on deputation, the business dons on trade promotion mission, the foreign representatives on peace mission, the domestic or foreign tourists interested in visiting a place for pleasure or for enriching their knowledge bank can't perform; if we don't work towards the development of hotels, motels, restaurants and cafeterias. The fact cannot be denied that the world of the hospitality industry has witnessed'multidimensional transformation from traditional to the modern age, In the past, the hospitality was due to religious and superstitious
Innovation entails the creation of new ideas or discovery into a good or service that generates importance or for which customers can afford. Though, there are many types of innovation use by entrepreneurs but in this report we will be describing and explaining only three (3) types of innovation used by different entrepreneurs, also the benefits of innovation to entrepreneurs. However, the three types of innovation to be considered include; Breakthrough, Incremental and Frugal innovations. Breakthrough innovation (Radical) This innovation tend to uproots existing markets by providing something completely new to the market.
The Hotel Concept selected for this report is the new innovative hotel concept developed by YO founder Simon Woodroffe and YOTEL