CHAPTER 2 LITERATURE REVIEW 2.1 Introduction Before businesses can implement a strategy to get diversity, they should gain a clear understanding of what it means (Elizabeth, 2012). The top management or HRD should weight and analyst how significant of diversity management to the organization and business. Diversity Management started since late 18th century when the business starts expanding globally due to the advancing technology development. According to most of the research that we have found, we can see that the theories of Diversity Management has two different prospective of how the implementation could bring the effects to employees, and business outcome. According to Taylor Cox.Jr. (n.d.) as cited in Type of Organization, organization …show more content…
To HRD, the organization culture and the relationship among all the workers within the organization is determined by the behaviour of all the workers within the organization. According to Institutional Theory of Diversity Management (General Approaches to Diversity Management, n.d.), the social environment within one organization is one of the factors to determine one organization’ structure. It explained that the behaviour of employees in organization and the limiting factors such as laws, rules, social and professional norms should be being studied to understand one organization’s structure. The laws and norms which has been being approved by the top management according to the nature of business and the culture in the organization able to have a standardised attitude and mindset to their employees, because of these laws, the employees forced to adapt it. By doing this, the organization also able to focus on their priories by creating appropriate rules and laws to all the people within the …show more content…
Scott Page added more explanations to the theory of diversity management. He had conducted experiments in group responses to complexity. His diversity-prediction and diversity-trumps-ability theorems are based on the dynamic behaviours of groups in the process of problem solving, predicting, and innovating, decision-making, and managing complexity (Page 2007, as cited in James, n.d.). Dr. Page has listed out a set of principles regarding diversity management. His works states that the higher the complexity of a problems, needs more diversity in the problem solving group. Secondly, the definition of diversity involves the diverse perspective, heuristics, categories and models. Thirdly, a logical approach to diversity management must rely on math, science, and empiricism, not anecdote and metaphor (James, n.d.). Dr Page believe that the diversity drives employees’
Summary: How Diversity Make Us Smarter In this essay, “How Diversity Make Us Smarter,” Katherine Phillips illustrates how diversity functions effectively in a group, organization, and society. Philips states diversity has several advantages, such as enhancing creativity, evoking more thoughts, changing behavior, and promoting hard work. Philips supports the advantages by showing the positive outcomes come from different university researches and studies.
A proper and well designed organizational system should be in place for the process of administration of
Importance and benefits of managing this diversity There is prescription that a company could apply to be successful, therefore it depends on the capability of the leader to sort out what is best to the organisation based on the level of productivity of the workplace. Leaders and managers should know and recognise skills that are vital in creating a positive and effective diverse workforce. One day session of training and programs is inadequate to change a person’s behaviour and styles, therefore the company need continuous development, implementation and maintaining trainings and awareness foundation. The welfare of having a diverse workforce is that it brings a unique standpoint to the company.
Introduction Since 1996, Royal Dutch Shell (Shell) had been promoting the diversity and inclusion (D&I) initiatives, which aimed to increase the variety of compositions and values the differences such as, age, sex, gender, race, nationality, and education (Sucher & Corsi, 2012, p. 5). Yet, Voser’s, the new Chief Executive Officer, Top Management Team (TMT), was dominated by middle-age American and European men from 2008 to 2009. Because diversity could have both positive and negative impacts on the company (Webber and Donahue, 2001) and the nature of industry as well as the contextual circumstances could both support or hinder various diversity characteristics (Cannella et al., 2008), the implications regarding the short run situations and
The ways in which diversity can impact on work and work relationships: Cultural diversity can affect the workplace in numerous ways. Negative impacts can include miscommunication, creation of barriers, and dysfunctional adaptation behaviors. Positive impacts can include building a sound knowledge base fellow colleagues, which can make for smoother integration of the organization into foreign cultures. Many organizations have recognized that the workforce is changing and they are working to create a work environment in which diversity and difference are valued and in which employees can work to their fullest. They are dealing with the problems that arise when people in the workplace communicate.
- Diversity brings a variety of ideas and viewpoints to the organisation especially when creative problem solving is required. - Diversity increases passionate workers and makes work fun and
When women were given opportunity to participate in the labour market they were still given low wages then man, feminism movement was associated with seeking equal human right and opportunities for women in economic activities. Organizations have now became flexibly people from different races are allowed to exercise their cultures in the work place for example Friday Muslims go to prayer at a certain time and organizations respect that,this is a reflection flexibility. Organizational culture plays a very important role in intergrating employees.the aim of strong cooperate culture is to form strong identification and loyalty within the man organizations objectives and values.the use of culture as management strategy . Corporate culture was put on agenda .according to Thompson & McHugh (2004) “This can be defined as a way in which management mobilize combinations of values, language, rituals and myths and is seen as the key factor in unlocking the commitment and enthusiasm of employees”.
In today’s era managers are challenged daily with disputes like ethics, diversity, working in teams, privacy, sexual harassment, and handling differences. Furthermore, these issues are discussed because they are constantly the debatable topics in the workplace. More importantly, handling differences and diversity is the current situations in the workplace. Moreover, a few managerial concepts must be considered, including selection methods, training and development, performance appraisal, and diversity management.
It as if certain groups of people with similar attributes have one piece of the puzzle and by diversity you can accumulate different pieces to see the whole picture. For example, if a group was developing a shampoo conditioner for women of color and only had white men in their team. Will they be able to truly understand or see what these women would want? H&M controversy could be a good example of what happens when you do not have enough
Key works: workforce diversity, contract workers, employees, diversity, divergent attitude, human resource management, international employees, consumers, consumer behavior, empathic marketing 1.2 Thesis Statement Diversity in the workforce provides unique employment opportunity and benefit, strengthen organizational outcome and further provides a platform to Exchange culture and lifestyle. On the other hand diversity workforce challenges increased in cost of training requires HRM careful employee’s selection and increased conflict due to demographic differentiation. 2 Part
INTRODUCTION This assignment will focus on explaining the importance of diversity management, challenges of management diversity, give strategies and implementation of management diversity in the workplace. A diverse workforce is a reflection of a changing world and marketplace. Diverse work teams bring high value to organizations. Respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity.
We will then elaborate on a case study of our choice in order for us to illustrate the concept of Diversity Management. We will link the two parts of theoretical and analytical so that there is an understanding of how Diversity Management plays a role in the everyday lives and how it is applied. After that we will end off by summarizing what we have researched on Diversity
Age Diversity in the Workplace Diversity at workplace is one of the prominent issues in today’s world. It is the challenging issue that managers face to manage at the workplace. But it gives the highest output if properly managed. By managing the workplace diversity, companies can increase the overall efficiency that results in higher output. Besides, it enhances the image of the company to become ‘Employers of Choice’.
Diversity management can defined as an activity that recruits diverse employees such as women and minorities into the workforce and it’s also can increase the competitive advantage of the organization. (Stone 2013). By applying diversity management, a more productive environment will be created so everyone would have a feeling of they are being valued and their talents are being fully used resulting in their organisational goals are achieved.. (Kandola and Fullerton 1994, p. 56). Equality legislation helps the employers to know better on how to recruit and treat their employee fairly and also helps to promote diversity in the workplace. (Nibusinessinfo n.d).
1- Introduction This report will state and elaborate the idea and the concept of culture, cultural diversity as well as handling with cultural diversity in an organization. It will clarify and explain the advantages as well as disadvantages for a company having employees of different cultural backgrounds. Likewise, it will also explain significance of dealing with different cultures, influence of culture over the workers and style of management. Similarly, it will also discuss significance of cultural training and cultural diversity implications in managing an organization.