Diversity Management Literature Review

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CHAPTER 2 LITERATURE REVIEW 2.1 Introduction Before businesses can implement a strategy to get diversity, they should gain a clear understanding of what it means (Elizabeth, 2012). The top management or HRD should weight and analyst how significant of diversity management to the organization and business. Diversity Management started since late 18th century when the business starts expanding globally due to the advancing technology development. According to most of the research that we have found, we can see that the theories of Diversity Management has two different prospective of how the implementation could bring the effects to employees, and business outcome. According to Taylor Cox.Jr. (n.d.) as cited in Type of Organization, organization …show more content…

To HRD, the organization culture and the relationship among all the workers within the organization is determined by the behaviour of all the workers within the organization. According to Institutional Theory of Diversity Management (General Approaches to Diversity Management, n.d.), the social environment within one organization is one of the factors to determine one organization’ structure. It explained that the behaviour of employees in organization and the limiting factors such as laws, rules, social and professional norms should be being studied to understand one organization’s structure. The laws and norms which has been being approved by the top management according to the nature of business and the culture in the organization able to have a standardised attitude and mindset to their employees, because of these laws, the employees forced to adapt it. By doing this, the organization also able to focus on their priories by creating appropriate rules and laws to all the people within the …show more content…

Scott Page added more explanations to the theory of diversity management. He had conducted experiments in group responses to complexity. His diversity-prediction and diversity-trumps-ability theorems are based on the dynamic behaviours of groups in the process of problem solving, predicting, and innovating, decision-making, and managing complexity (Page 2007, as cited in James, n.d.). Dr. Page has listed out a set of principles regarding diversity management. His works states that the higher the complexity of a problems, needs more diversity in the problem solving group. Secondly, the definition of diversity involves the diverse perspective, heuristics, categories and models. Thirdly, a logical approach to diversity management must rely on math, science, and empiricism, not anecdote and metaphor (James, n.d.). Dr Page believe that the diversity drives employees’

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