Does Ownership Influence Organizational Loyalty Case Study

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Research Question- Does Ownership Influence Organizational Loyalty? A case study of John Lewis. CHAPTER ONE : INTRODUCTION This thesis explores an analytical and conceptual framework on the possibility of ownership influence on organizational loyalty as it applies to the modus operandi of John Lewis’ Partnership. There are divergent views about the influence of ownership on organizational loyalty. Research suggests that ownership may influence organizational loyalty, but it is not completely clear how. Thus prompting various researches and scientific experimentation on the subject matter. Scholars reviewing the performance differences between companies that practice ownership framework and other forms, like State-owned Enterprises (SOE) have provisioned mixed results. On the average, these examination by various scholars and academia opined that ownership and privatization usually results in improved loyalty and financial performance (e.g ., Andrew and Dowling (1998); Martin and Parker (1997), Lioukas and Kouremenos (1989)). The process of ownership, involving all business activities and functions associated…show more content…
It had attained its 83th anniversary, sales were more than £5.5 billion with increment in profits. The profit shares allotted to partners had all partners receiving a 17% bonus for 2013 as their pre-tax profits share at a cost total of £210.8m. The partnership also stepped up innovation in new products, coupled with a continuing on value and sustainability as well as rapid online growth. This resulted in customers that are over 1.5 million, choosing to shop with John Lewis or Waitrose. After 11 weeks in 2013, Partnership gross sales were 9.9% higher than the previous year. Waitrose gross rate increased by 8.8% and John Lewis gross sales had increment of 11.9% higher than the year

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