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Advantages And Disadvantages Of Dysfunctional Conflict

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Storyline and context Billy and Nick are two wristwatch salesmen who experience a tragedy when they learn that the company they work for is closing down. As a result the two men are unemployed and concerned about their future. Nick gets a job at a bed company working for is sister’s boyfriend. Billy spends the entire night searching for jobs for people with no experience on ‘google’. After intense thinking, billy signs himself and his buddy nick for an interview concerning the google internship programme. Surprisingly, billy and nick are chosen to join the internship programme at the google headquarters. Billy and Nick compete against other pupils referred to as ‘nooglers’. The google internship programme is run by Mr Chetty. Who is a cold …show more content…

Whenever there is a clash or a disagreement relating to a situation, conflict is bound to occur. There are two types of conflict, functional and dysfunctional. Functional conflict can be described as a non-aggressive form of conflict which allows ideas to flow as well as stimulate creativity. In this scenario, people may disagree but still work together to find a solution. Dysfunctional conflict can be described as an aggressive format of conflict where people would normally refuse to work towards a particular solution and therefore the task indeed becomes compromised. Conflict in a working environment has its advantages and disadvantages. Some advantages may include the stimulation of creative thinking and helping people to learn from one another as well to undertstand a problem better. Disadvantages may include behaviour such as violence and it could hamper with the productivity of the business. There are various reasons for conflict such as inclusivity and cultural diversity, poor communication, resource allocation and values and ethics. But it is of utmost importance on how conflict is manages or dealt with. In order to manage conflict we should be able to deal with changes, have the ability to think strategically and we should be tolerating towards the inclusivity and cultural diversity. Conflict was evident in The Internship during one of the challenges assigned by Mr. Chetty. Billy had forgotten to log his calls when working on phones for google. There was inner conflict with the group when Billy decided to leave because he assumed he had let the group down and he was worthless in the team. The team handled this situation perfectly and decided that the way they started this as a group, they will end it as a group. Since Nick was a close friend of Billy, he confronted Billy and spoke about the situation that occurred. He motivated Billy to join hands again with the group because the group

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