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E-Commerce Case Study

776 Words4 Pages

Introduction of E-commerce: E-Commerce means Electronic Commerce. E-Commerce is how to achieve a balance between the currency and human 's life. E-Commerce is contributed to the establishment of research community to create Knowledge, technology for developing better Electronic Commerce. E-Commerce is not only preferred for selling goods as well as products But it includes various types of areas as well as technologies such as mobile commerce ,electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange(EDI), inventory management systems, and automated data collection systems, public policy, online shopping, social networking, webmail etc. E-Commerce provide …show more content…

Customer to Customer
4. Customer to business
Past trends of e-commerce in India:
1991: online world where e-commerce became the best choice amongst the commercial use of the internet. At that time nobody would have even thought that the buying and selling online goods as well as services.
1999: Introduce E-commerce Raddiff.com industry which was used only for shopping.
2000: Two more E-commerce industry became into market which was used for online shopping such as India time shopping and bazzar.com.
2005: There was basically one major transaction website. Online Passenger Reservation System, which is used for the first time for online ticket booking from anywhere at any time. This was used for the common man as they don’t have to wait for long time in line, no issues for wastage of time during unavailability of the trains, no burden on the ticket bookers for travelling ,for staying hotel and holiday package their own …show more content…

Past Trends: Indian E-Commerce market to reached $3.9 by 2009 and almost 30% of online shoppers. Present trends of e-commerce in India:
2010-2016: online world where e-commerce became the best choice amongst the commercial use of the internet. At that time developing E-commerce website of e-groceries. There are many types of e-groceries website such as ekshop.com, atmydoorstep.com, mygrahak.com etc. Another developing e-commerce website sells the product according to kids (toys, kids wear) and babies such as babyoye.com.
Another developing e-commerce website sells the product according to technology and fashion which include products like mobile phones, tablets, accessories, mp3 players, digital cameras and jewelers, lifestyle accessories etc.
E-commerce in India has achieved a chance with the increase of technology. Today there is a great demand in customer so that immediate response using the toll free number, social networks and chat system increases the communication between the E-commerce website and clients. In most of the cases, contact forms become the only way for the customer service. Creating confidence is the main role for the good customer

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