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ERP Implementation In The Hospitality Industry: A Case Study

1220 Words5 Pages

Abstract:

ERP systems have developed as solutions to manage organizations resources in an integrated manner. They supported the decision making needs of an organization by automating activities of different departments and making the information available to the users at the right time. However, although the implementation of these systems has brought various tangible as well as intangible benefits to the users, they still don’t cover all processes from all industries and sectors. Recognizing this limitation, many organizations have felt the need to implement specific solutions to their business, industry or sector. From the collected case study, the advantages and limitations of ERP implementation in the hospitality industry were analyzed. …show more content…

Also, it was seen that there was dispersion of software applications of different origins with inevitable difficulties of construction and management of interfaces between these applications.

ERP Systems: Literature Review

Organizations aim to use information in the best possible way so as to maximize productivity. This has lead to, the problems of integration of information systems to be one of the most discussed topic in the recent years. This is mainly because they are several isolated tools in various environments leading to duplication of information and thereby different results.
The main problem of fragmented information is difficulty in finding consolidated information in one place. Another issue to be dealt with is inconsistency of redundant data stored in several systems. ERP systems solve these problems by consolidating, in one integrated system the various business processes.
ERP systems integrate and automate the functions of various departments and make information available in real time. They provide an overview of the organization’s …show more content…

The inflexibility of these systems has been recognized as a limiting factor to their use. When organizations require a less expensive ERP solution with smaller implementation period they adopt systems, with processes designed in a standard form.
Another major difficulty in ERP implementation is that such systems require long implementation period. In large organizations, the implementation goes up to 3-5 years, which in an ever evolving business environment is too long a

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