Effective Communication And Lateral Communication

EFFECTIVE COMMUNIATION & IT’S BARRIERS:-

COMMUNICATION: “Exchange of information by speaking ,writing or using some other medium” or transferring of information from one place to another.

According to Sir HAROLD JANIS (Writer on Organizational psychology),”THE world of Business is a world of Action”,people are hired and services rendered,products are made and sold,Policies are devised and Implemented.Thus each and every work in our surrounding depends upon communication,and all these actions are not performed without communication. Suppose, if you are going to apply for a job then you have to show best communication skills like you have ability to speak appropriately with different regions of people while maintaining good eye contact.

INTERNAL COMMUNICATION:- communication occurs between people who works in the same organization such as team colleagues,management and members of staff.

EXTERNAL COMMUNICATION:- Communication that occurs between people who are not working in the same organization such as suppliers,customers,the press,the Government and different Bank.

DIRECTION OF COMMUNICATION:-

1.HORIZONTAL:- Lateral communication occurs between peers,members of same post.it can be formal or informal because it occurs on the same platform of people.

2.VERTICAL:- Managers communicate to their sub-ordinates giving them instructions.It always occurs between Boss and an Emloyee.it is more formal because of hierarchy levels.

3. DIAGONAL: - Combination of both vertical and