Effective Communication In Nursing

All service users have different needs. Nurses must be competent in using a variety of skills in combination with each other that are person centered, within nursing practice, HCP must be able to utilise these skills and apply them to the specific outcome of the intervention (Stevenson 2008)
Define Diversity, everybody should have access to the same services and the same healthcare.
A study from the Rowntree project shows the importance of person centered care. A highlighted factor was language. How effective communication can have a positive effect on an individual’s self-esteem and in retrospect to how bad communication can have a negative impact. Under the equality Act 2010 and human rights Act Every service user should receive the same level of care.
When possible, service users

Measures must be suitable changed. ~?? Access of translators, hearing aids, … Within working with older age whom are suffering from dementia. It is important to understand that, even though an individual may lack capacity.
Through effective communication, communication that is articulate, slow can empower an individual to make decisions about their own care. Discrimination can happen when working with older ages because they are stereotyped to not being able to understand, and lack capacity to make decisions about their own care. It is important for the healthcare professional to adapt their communication styleso that information can be exchanged and understood. Therapeutic touch, slower pace,
Within this exercise, I have learnt that it is important to understand how non-verbal messages are conveyed and how active listening is quintessentially important to building a therapeutic relationship (reference). However, it is important to have knowledge of all communication skills as this allows them to be used interdependently. This allows the HCP to provide the appropriate, respectful conditions that enable a positive change to happen (Stickley and Stacey