Cross-Cultural Diversity Research Paper

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How to increase effectiveness of Cross-Cultural Communication:

Understanding Cultural Diversity

Given the different cultural contexts, it can bring problems to the workplace and thus affecting the organization’s culture and workplace environment. Even though employees may be speaking the same language, they still differ in terms of the culture that they are used to and raised upon. This is the thing that you need to understand as an employer. As an example, even if Malays from Kelantan and Kedah both speaks the Malay language, they still have different cultures that they are living in.

In such cases, an effective communication strategy begins with the understanding that the one who is sending the message and the one who is receiving the
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It is the most basic and relevant thing to do because, even if you put in a lot of money for a lot of training to create awareness and such, the individuals are the ones that really determines whether they themselves want to absorb and accept the knowledge or the lessons given to them.

When dealing with people in a different culture, courtesy and goodwill can also go a long way in ensuring successful communication. If your starting point in solving problems is to assume that communication has failed, then you will easily find that a lot of the issues are quickly resolved.

Generally speaking, patience, courtesy, tolerance and a little bit of curiosity can go a long way. Never be shy to ask your fellow subordinates and members of the organization of any uncertainty that may arise but consider doing it one-to-one because they might feel embarrassed to discuss of their needs in public or openly. So realize that and make the necessary or the best
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