DISCRIMINATION IN THE HOSPITALITY INDUSTRY:EMPLOYEES PERSPECTIVES By: Yanique Anderson Judeema Rattigan Chantae Gordon A COURSEWORK ASSIGNMENT PRESENTED TO THE EXCELSIOR COMMUNITY COLLEGE IN PARTIAL FULLFILLMENT OF THE REQUIREMENTS FOR THE BACHELOR?S OF SCIENCE DEGREE IN TOURISM AND HOSPITALITY EXCELSIOR COMMUNITY COLLEGE 2016 Overview Discrimination in the human relations is not uncommon. In fact according to (Whitaker, 2009) ?ironically some of the more visible signs of prejudice and discrimination can be found in the hospitality industry.? Restaurants in particular have a long history of discrimination against employees. According to USLegal.com discrimination refers to the treatment or consideration of, or making …show more content…
Discrimination has been and ongoing issue for centuries and is still in existence, hence employers along with business owners pretend as if it is not present within the hospitality industry and in true truth and in fact the hospitality industry employee face the most discrimination worldwide whether it is gender, race age and much more, that will be stated as you read along. Comment by Zaria Malcolm: Do you have evidence to support this from outside …show more content…
The study will focus mainly on strategies to shed light on the different types of discrimination they may face within the hospitality industry and the approach they may take when dealing with discrimination, along with an evaluation of the impact that discrimination has on the industry. Comment by Zaria Malcolm: There needs to be a better build up in the overview section to this being your purpose Comment by Zaria Malcolm: Research questions should be in this section of the
There was one girl that worked in the culinary department for eight years, and she was let go. The hotel also took away health insurance benefits, pension contributions and cutting employee wages to save money so they can make a profit by making employees work next to nothing. Many workers said they felt their
Discrimination is something that everyone experiences at some point or time in their life. When it comes to the Hispanic population discrimination presents itself in the form of employment, racial slurs, wages, language, educational level and health services rendered just to name a few. Do to the fact that most of the Hispanic population are considered immigrants coming over to America and not having a great deal of education this alone has caused issues the most with facing stigmatism and poor treatment (NCBI, 2012). When it comes to healthcare often discrimination is exhibited with experiencing longer wait times, negative attitudes, and often times poorer quality of service. Also, they experience what is called language discrimination which
Discrimination, according to the textbook, is the unequal treatment of various categories of people. (Macionis pg.86) In the movie, when the younger generation and some of the older generation start to turn to color from black and white, the townspeople get angry and can’t accept the change. As a result, they start to hang up signs in the stores saying
For individual discrimination, it is mainly that through our personal experiences and lessons learned and received in the past, to prejudiced another person. At the same time, institutional discrimination usually produce prejudice to the most of large institutions and organizations for part of the race and ethnic. In current society, individual discrimination is often released in the color issue today; we often are isolated by our own color. Sometimes, people who the white drive in the cars are easier to get forgiveness and understanding of police officers, but for other color race, these people usually tend to be suspects by other people. On the other hand, institutional discrimination is mainly manifested in several areas: economy, education,
Alberto C. Roman Professor: Dawn Garcia ENC 1101 5 October 2015 The struggles of working at restaurants In the Barbara Ehrenreich’s article “Serving in Florida,” she shows her experience while working at several restaurants as a waitress. During this time, Ehrenreich was a witness of the unfair conditions she and her colleagues had to face. From not having a place to sit and rest, to the stressful conditions imposed by her supervisor, she relates how it felt to work in this kind of environment.
Teenagers should not be discriminated from any restaurant or store because they are paying customers. According to (Source 2), approximately 80% percent of their contributors in July were adults. However, by October, the percentage adult customers dropped to twenty-seven percent at Munchies. That’s a 53% increase of teenage sponsors within a span of three months. During the school year in October, students make up 73% of the customers at Munchy’s.
Discrimination is a social view used to categorize the differences among different population groups based on perception. People can become a victim of prejudice attacks based on their ethnicity, race, and gender. Racism is the common form of discrimination, where certain groups within a target population are devalued. Minority groups are the victim of racism, where they are seen to have inferior social status based on one’s beliefs. Because of racism, people of color and people living in underserved communities do not receive quality resources and fair rights.
In hospitality industry, there are many issues, challenges and trends that a hotel or a restaurant might face. In recent years, cultural diversity in the workplace has become a major in hospitality industry. This paper concentrates on discussing about the current situation of cultural diversity in the workplace of hospitality industry, then analyzing some benefits and challenges of cultural diversity in hospitality organizations and giving practical recommendations that help hospitality organizations to deal with cultural diversity issues. Diversity is defined as the differences among people. Cultural diversity means that the differences between people in gender, traditions, language, etc.
Discrimination is an action or a decision that treats a man or a social affair gravely for reasons, for instance, their race, age or debilitate. It includes so many things like race/ethnicity, age, color, region, sex, employment and culture. Language is one of the discrimination types which I am going to describe. It is very important part of every culture, religion or country. It is a way of communication through which we all share our feelings to each other.
A company 's customers are entitled to fair trading practices but they are not entitled to the same consideration as the company 's employees. Stakeholders around the hotel: 3.1. Local governmentThe decisions of government, inevitably affect different groups within society. Increasingly, the government are
The elements cannot be controlled, their effects can be diminished with careful preparation and anticipation (Lewis, 2017). These external dynamics cannot be underestimated, overlooked, or avoided as laws, policy, and regulations change, the economy fluctuates and disposable income varies, and societal views continue to evolve around the globe. These external factors can be mitigated to limit their impact within an organization to some degree by comprehensive strategic forecasting and flexibility. Therefore, let’s take a closer look at some of the political factors impacting the hospitality industry.
According to Stone (2013), discrimination is when another person is differentiate from another groups based on their sex, race, disability, marital and parental status. In the anti-discrimination legislation, it is known as making a group in advantaged and the other are in disadvantaged. Employment discrimination happens when employees and job applicants were discriminated because of their weaknesses, their family medical history, women that are pregnant, or the connection with a certain individual. (Doyle 2017). Discrimination has a lot of type such as discrimination by the society, discrimination that are indirect, harassment, and victimisation.
Nowadays hospitality and tourism industry is one of the main industry in this world. A lot of people need a place to escape from their routines or even just to stay overnight as they having a business trip to other places. We call these people as customer or guest. Human mobility from one place to another , both in the country and from and abroad is very high. Human mobility is not only related to business activities but also recretional activities.
Hospitality law commonly relate to travel, food service and lodging industries. Having sufficient knowledge of laws in hospitality industry is very important for employees, managers, owners and other staff members so the breaking of law can be avoided. Accurate knowledge should be conveying to one another because negative publicity, lawsuits or fines could happen if one fails to follow state and federal laws. (Thompson, nd)