Case Study: Information Technology Interaction Process
Information Technology Interaction is the term that was proposed by Mark S. Silver and he suggested that it is the process of interaction of Information System with the organization. He argued that the benefits of the IS systems for organizations starts to grow with increased interaction of the systems with the organization. The study focuses on the effects of Information System in the organizational set up. According to the author, the interaction model have four interrelated elements i.e. the system's effects, the organizational context, the information system, and the implementation process (Silver, Markus, & Beath, 1995). The Figure. 7 explains that the implementation process is the umbrella process and sits on top of all the other elements …show more content…
Extending the concept, the implementation process is art of developing and coding the BPIT decisions and converting into a usable IT product. Industries heavily dependent on the software innovation as Online Media Industry, the Business Implementation Process is the vital part that serves as the back bone of the business model. The development of the software and implementing decisions is a complicated and highly specialized process. Business process implementation is specialized and highly skilled task and requires special team with high technological background. Like all other teams, the acquisition and management of the resources in the key for the success (Faraj & Sproull, 2000) Figure 7 IT Interaction Model
The teams working on the implantation part of the interaction process are translating the decisions made in the BPIT Decision making process but due to the high industry pressure and limited budgets, the teams need to manage and equate multiple factor such as cost of development, time of development and quality of the development and knowledge and expertise of the resources, while the functionalities of the development are inherited from the BPIT Decision making as decided by the decision
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