CHAPTER 2: LITERATURE REVIEW 2.1 Definition of Concept Emotional Intelligence According to Maheshwari and Tripathi (n.d), emotional Intelligence is related to self-esteem, empathy, adaptability, compassion and self-awareness which are factors for success in life and hence it aids in leadership, communication and both professional and personal relationship. In the field of intelligence study, there are arguments of whether emotional intelligence is considered as intelligence like intelligence quality is approved. Emotional intelligence is constructed of learned capability, the emotional competencies; self-awareness, self-management, social awareness and managing relationship (Maheshwari & Tripathi, n.d.). In the study of emotional intelligence, …show more content…
Overall, self-esteem can be depicted in a few related concepts such as the self-confidence, dimension-specific self-evaluation and racial or collective self-esteem (Crocker & Major, 1989). Person with good self-esteem has good control of themselves and their environment according to the efficacy-based self-esteem as reported in (Crocker & Major, 1989). There are positive (high self-esteem) and negative (low self-esteem) (n.a, n.d) in which the positives are more toward confidence, self-direction, optimism and awareness of personal strength while the negatives are more toward negative view of life, fear of taking risk, fear of being ridiculed and dependence. According to the report, …show more content…
From the literature Narasgouda and Ganihar (2014), emotional intelligence affect academic achievement and self-esteem affect academic achievement while from the literature Jeenabadi (2013) shows that emotional intelligence affects academic achievement too and the female individual shows greater level of self-esteem. This is to be answer by the objectives of this study. Emotional intelligence & academic achievement According to Castro-Johnson and Wang (2003) it is obvious that high academic performances and emotional difficulties are associated. From the perspective of gender, it is distinguished that the women students had higher emotional intelligence compare to the men student. The study was conducted in a population of Honors students and Non-Honors students. Result from the study were: 1. Honors student had higher GPA compare to Non-Honors 2. Honors student had higher emotional intelligence score than Non-Honors 3. Women had higher GPA than men 4. Women had higher emotional intelligence score than men The emotional intelligence area and
Journal of Marketing, 54(1), 85-101 Mayer (Eds.), Applying emotional intelligence: A practitioner's guide (pp. 28-52). New York, NY: Psychology Press. Mayer, J. and Salovey, P. (1993). The intelligence of emotional intelligence.
The intention of this paper is to explain on the relevancy of ‘Emotional Intelligence’ in which of how it is connected in organizational behavior. ‘Emotional Intelligence’ (EQ) was first introduced to the public in 1995 by a physiologist named Dr. Daniel Goleman, even other sources were aware that it may have discussed earlier to date as of 1985. According to Goleman, ‘Emotional Intelligence’ is a type of social intelligence that involves the ability to monitor one’s own and other’s feeling and emotions, to discriminate among them and to use this information to guide one’s thinking and actions. In the context of organizational behavior, the ‘Emotional Intelligence’ principles provide a new way to understand and assess people's behaviors, management
Emotional intelligence is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they 're feeling, what their emotions mean, and how these emotions can affect other people. Sometime our emotions can get in the way of our sense of judgement but, the ability to control and separate emotions from work is very crucial in the field of leadership. Invariably, the traditional concept of intelligence would be a person’s ability to solve problems, logically and critical. Sometimes, these traits of intelligence are labeled raw intelligence.
This might be a sign of lacking awareness of problem. Emotional intelligence refers to a person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others. Being emotionally intelligent means being able to effectively manage ourself and our relationships. A leader need a high degree of emotional intelligence to regulate their emotions and motivate others.
(2003) defined self-esteem as how much value people place on themselves and it is the evaluative component of self-knowledge. There are two levels of self-esteem which were high self-esteem and low self-esteem. To be exact, high self-esteem was referred to an accurate, justified, balanced appreciation of one’s worth as a person and one’s successes and competencies. Meanwhile, low self-esteem can be either an accurate, well-founded understanding of one’s shortcomings as a person or a distorted, even pathological sense of insecurity and inferiority (Baumeister et. al, 2003).
Everyone is looking for ways to get better and surveys seem to be the most expedient method leaders use to assess employees. Being able to utilize these tools allows leaders to look at a greater number of employees or potential employees. I have taken three surveys that will help identify my character strengths and weaknesses, as well as, my leadership strength and weaknesses. The first survey I took was Values in Action (VIA) inventory of strengths.
Emotional intelligence contributes a great deal to a person’s performance. Our emotional intelligence serves as the foundation of critical skills that has an impact on our everyday living (Skills You Need). Also, people with high emotional intelligence are able to form relationships easily, and can manage stress effectively. Wilcox (n.d.), in her blog “Emotional Intelligence is No Soft Skill”, states that “in fact, emotional intelligence—the ability to, say, understand your effect on others and manage yourself accordingly—accounts for nearly 90 percent of what moves people up the ladder when IQ and technical skills are roughly similar.” This refers to how a higher emotional intelligence actually improves our hard skills which
Introduction Self-esteem is how people view themselves positively or natively. It is not a physical object, people cannot touch it with their hands, but they can feel it with their heart. Although people cannot see it, it can be rated when people are looking themselves in front of the mirror. Self-esteem is a very important component for people in everyday life.
Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they
Emotional Intelligence The ability to recognize human emotions, to understand the intentions, motivations and desires of others and their own, and the ability to manage their emotions and the emotions of other people in order to solve practical problems. There are four factors of emotional intelligence: self-awareness, self-management, social awareness and relationship management. Emotional intelligence is also known as a part of the effective type of leadership. It is very important to understand how the brain operates and how emotional response system works in Apple Company.
Definitions: Emotional intelligence is described as the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them approximately and to use emotional information to guide thinking and behavior. It reflects on the abilities like intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics. Here we discuss the
EMOTIONAL INTELLIGENCE Emotional intelligence can be defined as “the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationship” (Poole and Sewell, 2007). This attribute is strongly linked to managing relationships and can play a significant role in team working. Having empathy for others during my teenager years, and always being the one people chose to talk to made me think I scored high in that attribute. However, after experiencing the leadership & employability group project, it seemed I had mislead myself confusing having empathy with what emotional intelligence really is. Blumenfeld et al.
Searching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of
The theory of trait emotional intellect (trait EI) provides an operationalization of emotion-related self-perceptions & dispositions. The study was carried out in two parts. In the early half, two combined factor analyses were done to ascertain the locale of trait EI in Eysenckian and Large Five factor space. The study proved that trait EI is a compound personality concept placed at the lower levels of the two classifications. In the subsequent half, six two-step hierarchical regressions were made to probe the incremental validity of trait EI in forecasting six different criteria, over and above the Giant Three and Large Five personality dimensions - life satisfaction, rumination, two adaptive and two maladaptive coping styles.
Emotional Intelligence and Job Performance and Leadership Effectiveness Up to this point, intelligence has been analyzed as a general capacity, but there are specific components of intelligence that interact with daily life. Emotional intelligence is a clear example of this phenomenon. Daniel Goleman (2006) defines emotional intelligence as the ability to “recognize, understand and manage our own emotions [...] and recognize, understand and influence the emotions of others” Recent findings established that emotionally intelligent people are better performers than their partners with not such intelligence (Law, Song, & Wong, 2004; Van Rooy & Viswesvaran, 2004), but it is important to say that most of these associations are based on self-reported