Emotional Intelligence Literature Review

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Literature Review
7.1 .Conceptualization of important concepts
7.1.1. Emotional intelligence
In the context of emotional intelligence, there are two abilities which are to deal with one’s own emotions and to deal with others’ emotions. It involves perception, understanding, inference, judgment, expression, regulation, motivation and reflection. (Ming Chuan Hsieh, Tsui Shuang Wang, Chun Pao Fan, ChungI Huang, 2014). It is indeed being emotionally intelligent will make someone becoming much better in regulating and expressing the emotion, but it not only about one self, it concerning about how the others perceive and control the emotion in daily life as well.
Emotional intelligence is a new concept symbolized by the abbreviation EQ (Emotional Intelligence Quotient). It includes skills such as being able to control the impulse, to curb the impatience, to properly regulate mood and to prevent the frustration, to stifle the ability to think, to have empathy and hope (Ioannidou F, Konstantikaki V, 2008). Everyone needs to learn about emotional intelligence for the purpose of emotion regulation and boost the capability to think wisely as the daily basis and also to make a good decision making.
In addition, explaining further the Gardner’s intrapersonal intelligence and interpersonal intelligence on the basis of Mayer and Gardner’s theory (1983), Goleman considers that emotional intelligence is an ability to maintain and sustain self-control, self-happiness and self-confidence
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