Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they
What is Emotional Intelligence? Emotional intelligence can be defined as the capacity and the ability to be aware of, perceive, control, evaluate and express one’s emotions and to handle interpersonal relationships judiciously and empathetically. The roots of the emotional intelligence can be traced to the Charles Darvin work on the importance of emotional expression for survival and adaptation. The term emotional intelligence had first appeared in the german publication Praxis der Kinderpsycologie and Kinderpsychiatrie by Leuner in the year 1966. In it, Leuner discusses about the women rejecting their social roles caused because of their early age separation from their mothers.
Emotional Intelligence Definition of Emotional Intelligence There are many different definition of emotional intelligence described by the experts. According to Salovey & Mayer (1990), emotional intelligence is the ability to perceive, understand, manage, and monitor one’s own and other people’s emotions, to discriminate between different emotions and to use this information to guide one’s own thinking and behavior. Furthermore, Goleman (1998) described emotional intelligence as managing feelings to express them appropriately and effectively, so as enabling people to work smoothly to achieve a common goal. Another definition of emotional intelligence is the ability to control and evaluate emotions. To put it simply, emotional intelligence is
Emotional intelligence is our ability to recognize and understand emotions in ourselves and others, and our ability to use this awareness to manage our behavior and relationships. (Drs. Travis Bradberry and Jean Greaves Emotional Intelligence 2.0). Emotional intelligence is the “something” that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.
Findings have shown that emotional intelligence has an effect on important aspects of life such as forming lasting relationships and success at work. The article defines emotional intelligence as “ the ability to monitor one’s own and other’s feelings, to
Definitions of Concepts Emotional Intelligence Conceptual: “Emotional intelligence is the ability to perceive emotion, to access and generate emotions so as to promote emotional intelligence that as a faculty related to emotion and social learning which influenced someone’s ability to face the challenges in their surrounding effectively”. Mayer,Salovery.Caruso Emotional intelligence Test(1990). Operational: For this study, Schutte’s Emotional intelligence model is used. This model has are 4 branch or dimensions. Such as, Emotion Perception, managing other, managing self-relevant, and Utilizing emotion (Brackett and Salovery, 2006 ).
While the term “emotional intelligence” was first introduced to English language readers in a dissertation by Payne in 1986, the initial formal definition was published four years later by Salovey and Mayer around 1990, who defined the construct as an ability, specifically an ability to perceive emotions in self and others, to understand emotions and ultimately to manage emotions. The concept was subsequently popularised by New York Times journalist, Daniel Goleman in 1995, whose book, Emotional intelligence: Why it can matter more than IQ, became a bestseller and was even featured on the cover of Time Magazine. Mayer and Salovey in 1997 later refined their definition into the “four branch” model, which involves four abilities which will be
II. LITERATURE REVIEW Journal I Antecedents Of Emotional Intelligence: An Empirical Study Emotional Intelligence Salovey and Mayer (1990) introduced the concept of “emotional intelligence” in their work which combines affect with cognition, emotion, and intelligence. Emotional intelligence represents a set of dispositional attributes for monitoring one’s own and others’ feelings, beliefs, and internal states in order to provide useful information to guide one’s and others’ thinking and action (Carson, Carson, & Birkenmeier, 2000; Goleman, 1995). Carson et al. (2000) developed a measure of emotional intelligence based on Goleman’s five behavior-based factors: empathetic response - the ability to understand the emotional structure of other people; mood regulation - the ability to regulate and manage one’s moods and impulses; interpersonal skill - the ability to manage relationships and build positive networks; Internal motivation – the ability to influence the environment and pursue goals for the greater good while delaying immediate gratification; and self-awareness – the ability to self-monitor moods, emotions and drives, and their effects on others.
In examining emotional intelligence one must understand what exactly it means. Emotional intelligence is the ability to express, control and recognize one’s own emotions while also being able to handle interpersonal relationships with empathy (Kotze & Venter). Emotional intelligence on the surface may seem like an inherent talent or trait but as Kotze and Venter explain in their study it can be a learned and measureable trait. Emotional intelligence looks at an individuals management skill set as a whole to assess capacity. Traits such as personality, mood, motivation, and other seemingly genetic qualities do contribute to emotional intelligence but the actual skill can be developed and learned despite what one is “given”.
Emotional Intelligence and Job Performance and Leadership Effectiveness Up to this point, intelligence has been analyzed as a general capacity, but there are specific components of intelligence that interact with daily life. Emotional intelligence is a clear example of this phenomenon. Daniel Goleman (2006) defines emotional intelligence as the ability to “recognize, understand and manage our own emotions [...] and recognize, understand and influence the emotions of others” Recent findings established that emotionally intelligent people are better performers than their partners with not such intelligence (Law, Song, & Wong, 2004; Van Rooy & Viswesvaran, 2004), but it is important to say that most of these associations are based on self-reported