Employee Empowerment Analysis

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Employee Empowerment is considered as the act of “enlarging employee jobs so that the added responsibility and authority are moved to the lowest level possible.” (Heizer, et al., 2014). In simple terms, it is a method of job enrichment whereby employees are given more responsibility, particularly in the areas of planning and decision making. This is done to encourage employees in becoming more invested in their jobs and taking action on a personal level to enhance growth in a work environment, delivering on improved performance (Heizer, et al., 2014). Employee empowerment is beneficial to operations, enabling employees to become further motivated, involved and feel as though they are making an impact for the betterment of their patients and…show more content…
Their vision is to provide quality healthcare and one of the vehicles to deliver on this is their employees. This is implemented through a quality management system, which through aspects including monitoring and reporting, results in the use of processes and outcome data to improve healthcare delivery quality. This has further resulted in the empowerment of management and leadership and at other levels of the organisation thus bringing performance levels closer to the goals and vison of the hospitals (Life Healthcare, 2012). The Life Healthcare hospitals make significant investment in training their employees, with the aim of developing skilled and motivated employees that are able to deliver a quality service to their patients. This includes the use of monthly reviews of training programmes such as hospital management, health sciences and life skills, as well as personal development initiatives to ensure the input is activated in an optimised functional manner providing a valuable offering (Life Healthcare Group ,…show more content…
The digital age, brought on by technology is an external factor which adds value to business processes and drives quality results.

Setting goals and understanding the outcomes of various inputs such as a nurse’s timely arrival to shifts provides employees, and in this case of nurses, with the needed recognition of the hospitals strategies on achieving their goals, mission and vision. Once this is understood, employees are more prepared to make assessments and decisions that are aimed at the smooth running of the hospital. (Bizcommunity, 2017)

A result of employee empowerment is the accountability that accompanies the freedom to make decisions. A performance management process that incorporates constant communication and performance reviews that are captured on a digital communication system assists in establishing a culture of accountability and better record keeping. Recognition and support by supervisors as a system of professional support can be critical to achieving this level of accountability (Munyewende, et al.,

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