Employee Culture

887 Words4 Pages

Most organizations base their business model on customer centricity. Customer success, customer delight, customer engagement, customer experience are driven by the use of advanced technology - Cloud, Artificial Intelligence, Robotics and anything else we currently see or hear. However, it is now inevitable that other dynamics like Employee Experience and Organization Culture should be researched as it plays a significant role in achieving the objectives of the organization.

We have witnessed many organizations achieve prodigious success in the recent past by perpetuating strong workplace culture and they continue to do so. So, does Employee Experience play any role in building a great culture? Engaged employees are excited to serve customers. …show more content…

Gears Veering away from the existing approach of focusing on individual performance to focusing on an individual experience at work will undoubtedly be a radical and historic change and a possible option to boost organizational culture. This trend will categorically lean towards making an overall employee experience and morale better. This will also be in keeping with the modern trend of the upsurge of “echo boomers (Millennials or Gen Y whatever you refer to)” into the workforce and people management roles. Data analysis by Torsten Slok found that the echo boomers are poised to wield a great deal of influence in the coming years. Organizations will need to think about how the expectations about culture and company goals are perceived by these generations versus what is being actually transmitted. Core Values and mission of organizations plays a significant role now as a building material to bridge the gap of …show more content…

One cannot blame the younger talent pool in the market for being very fastidious these days. The extensity of searching options especially at companies culture and happy work than any financial benefit are to be noted. The financial incentives that used to be a major attraction for Gen X and who were flexible to undertake any task as part of the job is being replaced by the paradigm shift in the approach of the Millennials. The changing nature of the workforce is giving rise to changing cultural concepts. Compensation is no longer the only attraction for employees. Millennials view and value Employee-Employer relationships and this is as important if not more important these days as compared to the tangible elements of rewards. Flexible work ambience, transparent communication across the board, leadership visibility, growth opportunity, all these are valued as much as tangible incentives and rewards. Sure, the trending social media or other online platforms are being profoundly used by employees/candidates to vocally express their “experience” at work or interviews. To stay competitive in the respective industry, organizations may need the best people for engaging company

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