Project TitleStudy on Job satisfaction and employee morale survey at Fortis Hospital Ltd.ObjectivesObjective:-: Main Objective is:- 1. To know and understand about the employee morale. 2. To find out the various factors leading to employee morale in the organization. 3. To know the level of morale of the employees working in Fortis Hospital. 4. To know the level of satisfaction of the employees towards the company. 5. To suggest measures to increase morale of the employees of Ken Wood. Another objective are • To determine the level of job satisfaction reported by employees • To demographics will be identified such as age, gender, marital status, religion, department and tenure to verify if they relate to job satisfaction, and • To determine …show more content…
Low employee morale can hinder a business from achieving organization-wide goals, and it can also lead to low productivity, increased employee turnover, and loss of profitability. There are several low employee morale signs to be aware of. Any one of these signs can be a direct indicator that employee morale is low and needs work. • Poor communication with management and team • Frequent absenteeism • Excessive complaining over small matters • Increased employee conflicts or fighting amongst staff • Poor work quality • Increased customer complaints Some common problem areas for employees include: lack of internal communication; no room for growth; overworked; under paid; and underappreciated. Communication: Good communication and clear expectations are essential components that can increase employee morale. Show employees that you appreciate their needs by informing them of issues that affect the business. Conduct monthly or quarterly meetings to ensure that you are communicating effectively with your entire staff, as well as conduct regular management …show more content…
Changes in attitude - If employees are unhappy, it will show. Look for red flags — increased negativity, higher rates of absenteeism or reduced co-operation or commitment. Poor performance - Morale problems can quickly affect a team 's quality of work. Increasing Work load - People who work extended hours face burnout, and lose focus.. MethodologyMethod:- There are two types of methodologies for employee satisfaction measurement those are primary and secondary data collection method. Source of information: The sources of information for the study are employees and employer. I have used primary and secondary source of information. Primary source: Primary source is a term used in number of disciplines to describe source material that is closest to the person, information, period, or idea being studied. It includes primary data, which are collected for the first time for my study in Fortis Hospitals Ltd, Primary source data collected by me are: i) Questionnaire Method: A set of questions printed in a definite order was given to the respondent personally. The respondent answered the questions in the questionnaire on their own without being
- working with working staff to set up strategies, models and frameworks. - Setting client administration measures & assuring that the current standards satisfy the customers & helps retaining them. • Coordinating with the workers themselves can help effectively in setting appropriate models for the procedures & systems because they are the ones who interact directly with raw materials and producing the products, so they would know better if anything in manufacturing needs improvement or so. • It is important to satisfy the current customers in different possible ways in order to retain them which eventually leads in attracting more customers as well.
➢ Clarify roles and reinforce rules ➢ Create positive, motivating, innovative and creative environment ➢ Create a friendly and supportive environment ➢ Show responsiveness ➢ Celebrate success (large or small) ➢ See “failure” as a learning opportunity ➢ Show adaptability and
ABSTRACT “Low Morale, How it Affects Employees and Productivity – Low Cost Effective Morale Boosters” Prepared by Sandra Jackson Cross Country Staffing is a medical staffing company in Boca Raton, Florida, the company supplied hospitals with nurses and medical staff. It was known as one of the largest medical staffing organization conglomerate. However, the company faced a great down turn with the introduction of Manage Care left hospitals with no choice but to down size, resulting in less demanded for skilled medical workers and nurses.
Performance objectives? Strategies? Action Steps for
How do they make sure that the services they provide are effective? How sure they that the staff members are are satisfied working in the company? If not what is being to make sure that the performance of the staff members improves? Concerning the organization is the financial company stable and at some point will it go through bankruptcy. What are they doing to make sure that the customers will keep coming back?
In 2005 when the economic downturn started, Engstrom’s sales also decreased. As sales decreased do did employee’s morale. Which in turn cased productivity to decline and product quality suffered. This cycled continued throughout the year and into 2006, to the point the employees had to be laid off. By 2007, all bonuses had ceased, workers satisfaction and morale also ceased.
In order to improve employee morale and satisfaction,
Employee behavior can be due to internal and external causes and we need to know these so that we, as managers, utilize attributional biases to make unfair judgements and utilize unfair and inappropriate actions. I believe that this is a biblical concept as Scripture states, “We who are strong have an obligation to bear with the failings of the weak, and not to please ourselves. Let each of us please his neighbor for his good, to build him up” (Romans 15:1-2 ESV). As managers, we must be quick to build those under us up and not tear them down due to our own biases. Good analysis of the
1. If there is poor communication in the workplace for example, schedule face-to-face meeting weekly. 2. If there is poor communication with friends, ask them what they do not understand and then broadly explain it again. 3.
Some of them that I have personally experienced are mainly when they are not happy with wages. They are not happy with what they are paid and some of them are underpaid for the amount of work they do. This leads to decreased motivation and interest in working and they look for opportunities to take a leave from the work and even pretend sick when they are not. They even look online for better opportunities where they can be paid more for the same work. Secondly, many of the employees in the hospitals have fixed job status for a very long time and when there is no scope for any growth, they get frustrated and it is seen in their performance and when they get any offer from other organization even for the same position with higher salary they tend to move out of the organization.
Once the morale is damaged it's hard to regain it back as well as trust. Using the proper channels can alleviate this problem from occurring. In order to maintain a good relationship in the workplace, everyone must be open and honest with each other as well. You must treat others as you want to be treated.
The results of the survey administered concluded that 671 respondents who participated, 103 people answered that they were directly
Among scholars, the different facets of job satisfaction included feelings toward a job, pay, benefits, supervision, coworkers, the work itself, organizational environment, and work conditions as stated by Biggs & Swaile; Fichter & Cipolla (as cited by Appiah, 2016). Aziri (as cited by Appiah, 2016) stated that employees were usually more productive, more stable, and had a better
Job satisfaction occurs when employees consider the type of the
This will help the customers get a very best experience. An unhappy employee can become the reason to ruin the brand experience for the customers. Studies have also shown that people surrounded by happy people are more likely to be happy as well. So Good moods are contagious but same holds true for bad moods as well. So it is very important to create a positive and happy work environment for the employees so that they can give their hundred percent at work.