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Ericsson Organizational Structure

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Ericson:
Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational corporation that provides communication technology and services. The company offers services, software and infrastructure in information and communications technology (ICT) for telecommunications operators, traditional telecommunications and Internet Protocol (IP) networking equipment, mobile and fixed broadband, operations and business support services, cable television, IPTV, video systems, and an extensive services operation. Ericsson had 35% market share in the 2G/3G/4G mobile network infrastructure market in 2012.
The company was founded in 1876 by Lars Magnus Ericsson, as of 2016 it is headquartered in Stockholm, Sweden. The company employs around 110,000 …show more content…

Work specialization, sometimes called a division of labor, has been achieved by Ericsson by dividing its Managed Services projects, which fall under a specific region, into multiple specialized domains, the Back Office and the Front office. The front office provides the first point of contact and escalation for any sort of network issues and anomalies and the back office responds with second tier technical support and works to resolves the issues. The back office is further divided into specialized “Technical Support Groups” dedicated to issue relevant to a specific technical domain. The work specialization structure, extracted from the main organizational structure as shown above, is as …show more content…

The overall purpose of HR function within Ericsson is to proactively contribute to company’s vision by maximizing individual and organizational capabilities and by creating business value through human resources and organizational management. It is also the art and science of aligning the employees' goals with that of the organization. Legal Affairs. The function provides legal services: legal requirements, handling of legal matters, protection of investments in technology, etc. Technology: Secure technology and portfolio leadership with innovation, sustainability and product development excellence. Finance. To support Ericsson’s vision; To be the Prime Driver in an all-communicating world. The ultimate measurements of success are improved financials and value-creation ahead of the competition. Sales & Mktg. To ensure that our customers perceive Ericsson as a thought leader and their preferred business partner. In addition, we ensure operational excellence in sales and marketing across Ericsson. Strategy: has the overall responsibility for Ericsson's strategy and new business development, strategic business investments and alliances. Chain of command:
My Organizational Hierarchies
Employee Line Management Employee Functional Management Project KAM

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