Escrow Persuasive Speech

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Hello Shumaail, I am working with this customer on reinstating the account. She received financial assistance from the VA to bring the account current; however the check came from Montgomery County. So it was applied towards escrow. I tried submitting a correction to get the funds properly applied; however it was rejected because I need “escrow approval”. How do we need to submit those type of corrections? Is there anyone specifically that has to approve those funds? Even it they went incorrectly towards escrow in the first place? Thanks,

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