Essay On Empathetic Listening

1061 Words5 Pages
CHAPTER TEN BRINGING IT ALL TOGETHER In the preceding chapters we have provided you with a comprehensive insight to what it takes to be an articulate speaker. You will have realized by now that this is a process which calls for great determination and hard work. We repeat the wise words of Zig Ziglar that success is all about glands - “the sweat glands.” This chapter highlights the key concepts and principles to be learned and practiced in order to be an articulate speaker, presenter or trainer. Introduction There are three key questions we need to ask ourselves: • Do I believe that I CAN speak eloquently, that I can present, brief or facilitate with power and professionalism? • Do I see it as essential for personal…show more content…
We shall now highlight the top 10 key concepts and techniques to be practiced on your journey towards becoming an articulate speaker and communicator: 1. Word…show more content…
The 176 purpose of empathetic listening is to understand, to know what is going on inside that person and to respond accordingly. In briefings and presentations, listening helps us understand the needs, anxieties and uncertainties of the audience. It helps us frame the right answers and assurances. Empathetic listening is also the trademark of successful coaches and mentors in the corporate world. Combined with the ability to ask great questions, this form of listening produces desired results in coaching and mentoring sessions. 7. Fluency. The best prepared speech or presentation material will not make much of an impact if it is not carried by a fluent delivery. To be fluent is to be articulate. It combines the various basic factors of pronunciation, rhythm, pitch, voice modulation, clear logical and compelling flow of ideas and the skilful use of pause for effect. Dedicated practice is your assurance of fluency. 8. Power Reflection And
Open Document