In their portfolio of companies, how many pay taxes to the Mauritian Government? Have they ever come across clients who invest through Mauritius without the main purpose being for lower taxes? How many? What frequency? Have you ever come across a case of tax fraud in your portfolio of companies?
6. Are projects risk management practices followed in Mauritian telecom organisations? 7. Is there any significant relationship between project risk management practices and project success in the mobile telecom industry of Mauritius? 8.
ASSESSMENT B Section 1 : Discuss the significance of the hospitality industry to the regional, national and global economies Describe with clear reference to a range of sources, how the hospitality industry may be classified into different sub sectors Section 2 : INTRODUCTION: According to Saskia and Réau (2009) the origin of the tourism appeared between the middle of the XVII the end of the XIX century, where wealthy British were travelling in European countries from the northern countries until the Greek island and return to their countries lining the Mediterrannee. The globalization is defined by trading in the all world in every sector models such as; cultural, economic and political. Those models were developed by Northen countries since 1980 where international exchanges of people started. All countries of the world are now interdependent. Thanks to this improvement, its benefit for a wide range of different sectors like the hospitality Industry that means that people can travel all around the world.
These companies have focused intently on what they know appeals to the type of customers they want to attract, and have determinedly concentrated on delivering what is expected every time. The hotel focuses on a few important aspect such location, premises, service and the product of service offer. Besides that, would also be satisfaction. The level of satisfaction that a guess needs is way too high to be reach by the hotel. Every guest that walks into the hotel has its own level of expectation that the hotel need to reach.
Find out the level of e-commerce adoption in the Mauritian retail Industry. II. Analyse and identify the different factors which affect or contribute to the level of adoption of e-commerce (EC) in Mauritius. III. Look for a pattern in factors which influence people's perception and attitudes towards using online shopping.
Therefore, the development of tourism will be brought to a new level, the hotel industry as a major branch of the tourism industry will also get unprecedented development opportunities. But this also will cause some problems, such as whether the traditional hotel management mode applies to the new situation; the hotel how to deal with the growth spurt of traffic; increasing personnel costs as well as restaurants, hotels and facilities maintenance costs; and how to face consumption campaign after the downturn. Etc. These problems are waiting to solve. Similarly future economic trends outside of Malaysia, for the development of Malaysia 's hotel industry is equally important because it shows that the hotel industry in Malaysia is being or is about to bear pressure on the operation.
Measurement and Evaluation of Customer Satisfaction in the Hotel Industry. Forecasting the future of business. A Case Study from Durres, Albania. Robert Kosova1, Teuta Thanasi2, Lindita Mukli3 University “Aleksander Moisiu”, Durrës, Albania. firstname.lastname@example.org, email@example.com, firstname.lastname@example.org Abstract In order to be successful in the complex market of hotel services, you need to do more than trying to attract new customers.
Thus, the employees should be highly concerned about how to manage the service encounter, how to apply judgment and how to solve problems. The objective of the research was to examine how the image, service quality and customer satisfaction of a hotel affect customers’ loyalty. Further, it tries to discover the Top-of-mind awareness in the hotel industry in the research area. For this, I designed and executed a study of a group of random respondents who have stayed at any residential hotel during a certain time at Chittagong Metropolitan. The respondents were required to fill in the same set of questionnaire based on the SERVQUAL service quality model developed by Parasuraman, Valarie Zeithaml, and Len Berry.
In order to catch up the opportunities and to cope with the threats, it is important to recognize the external environment for the industry. This part will use Porter’s Five Forces Model to make a deep understanding of the hotels and motels industry. With the following analysis about the industry, we can find the hotels and motels industry is still moderately attractive to start business. 1. Buyers’ Bargaining Power (Figure 1) The main buyers of the industry are the customers travelling for both leisure and business.
CHAPTER ONE: INTRODUCTION Background of the study The impact of customer services is huge on customer satisfaction and loyalty. In order to understand these factors we need to explain the key words and their meanings. Customer satisfaction in other words emphasis on the high quality relationship with the customer, which in turn determines the satisfaction and loyalty of customer for services provider .The most important goal and objective of any organization is customer satisfaction and retention in long term attainment of the goal. Customer retention cost less than that of attracting new customer. A famous marketing theory of