Essay On Emotional Intelligence In The Workplace

Self-efficacy might be part of the Pygmalion effect by “persuasive influence” of others with “positive expectations”. Persuasion is a crucial source of information related to efficacy and is affected by credibility, agreement of multiple sources and knowledge of the source. Persuasive input can include ‘leader’s expectations’ of the efficacy of employees and is considered strong depending on the leader’s credibility. Therefore an employees’ self-efficacy can increase/decrease by the leader’s expectations. Locus of control, a motivational theory consists of both internal and external.

TITLE: ‘Using two theories of motivation you have studied, discuss the importance of motivation in the workplace.’ Research Question: What are the theories of motivation and how do they impact the success of a business?

Conscientiousness was the strongest trait that related to OCB (Judge, Higgins, Thoresen, Barrick, (1999). It shows that people who are reliable and hard-working have a better chance of being promoted at their work place. Also, people who are more outgoing, sociable and confident are more likely to be efficient managers. Also, personality assessments are helpful in selecting people for management roles. Such tests measure a person’s mental ability and give the employer a better opinion about the job

In the past, researchers have proven that organisations that implement transformational leadership when dealing with change in the organisational context are more successful in managing employees’ outcomes (Chou, 2014). The role of a leader as not only a symbolic figure but also as a form of guidance helps create a smooth transition in times of turmoil. Many change efforts are unsuccessful because change leaders often overlook the central role individuals play in the change process (Kavanagh & Ashkanasy, 2006; Porras & Robertson, 1992). In workplace environments where employees are comfortable with the tasks delegated and other work processes, change becomes something difficult to be introduced, implemented and accepted (Reichers, Wanous, & Austin, 1997). This is because an introduction of organisational change leads to interruption of normal routines in an organisation.

The workers will perform their best once they realize the management understands them which enhance their morale to perform the best. This results to the success of the whole organization. Emotional intelligence is a wide area which involves various components such as: Self-awareness which a basic element in emotional intelligence as it enables one to have a deeper understanding of his strengths, emotions, needs, drives and weaknesses. People with an understanding of self-awareness know how their feelings may affect them, other people as well as their job performance. Such people understand customer’s impact on their moods and deeper reasons for their frustrations.

The research indicated that there is a positive relationship between job performance and team members having high EI because they are highly proficient at appraising and regulating their own emotions which results in a higher level of faith in themselves and have power over them which lead them to make realistic actions resulting in high performance and less supervisory interference. But where team members have low EI, they are less proficient at appraising and regulating their emotions, so they have to get assistance from their managers in helping them to better manage and control their emotions which lead to teamwork, coordination, creativity and adaptability (Sy, Tram, O’Hara,

So, Managerial Grid Model is a tool for understanding your management style, as well as the difficulties and possibilities each style can have in terms of employee motivation and achieving results. So, what are the benefits of the model and the downside to following it in general? The pros It goes without saying the Grid is great tool for analysing your or someone else’s managerial style. You can use it to identify the type of manager you currently are, as well as the kind of manager you might aspire to be.

They would obtain better results in their job performing, compare to introverted individuals. According to a research done by Executive Coaching and Leadership Consulting in 2011, individuals who are considered as leaders typically exhibit lower amounts of neurotic traits, maintain higher levels of openness (envisioning success), well-balanced level of conscientiousness (well-organized), and balanced levels of extraversion (outgoing, but not excessive). They predict that measures of characteristics that reflect resoluteness and overconfidence should be positively correlated with performance. There are several psychological assessment tools that can measure this psychological factor. One of the most used tools is “The Revised NEO Personality Inventory”.

Moreover, both job satisfaction and employee engagement are playing a significant role through accomplishing the organizational goals and objectives effectively and efficiency. Job satisfaction is important in the organizational settings, because according to Robbins and judge in 2013, first of all, job satisfaction affects productivity because several studies have stated that, the more employees are satisfied and happy, they more likely to have more products. Secondly, job satisfaction influences absenteeism, there is a negative relationship among job satisfaction absenteeism because satisfied employees are less likely to miss work. In the third place, job satisfaction again plays an essential role through the decisions of staying or leaving of the workers within the organization which is called turnover .in the fourth stage, job satisfaction is the main consideration of an employee 's organizational citizenship behavior (OCB), also the employees who are more satisfied are more likely to involve in OCBs, and talk more positively about the firm.

There is need to pay more attention to an analysis of unethical behavior in leadership and its relation to corporate culture. Ethical leadership is a growing concept and many large companies are promoting business ethics as their corporate social responsibility. The behavior and the individual values of the leader provide the direction to the business. Leader’s actions in term of ethical behavior and unethical behavior gives ideas to the employee and other stakeholders that what need to follow and what values are aspired in an organization. The position of the leader with moral and ethical values is most important to provide the solutions to ethical issues in a workplace.

Motivational Improvement Program Organizational efficiency and effectiveness is a necessity as organizations seek to secure their competitive advantage in a global marketplace. As a result, organizations seek ways to improve their products and services and reduce cost. The biggest asset and investment for any organization is human capital, employees. Organizations realize the quality of their products and services depends on their employees ' productivity and performance; therefore, organizations must find ways to motivate their employees. Consequently, they search for and apply research on motivational theories and/or models to help motivate employees.