Employees are considered as one of the most valuable assets for a company. They are the main force behind the company’s success. So happiness of employees is definitely a big factor in driving the company to meet its goals and reap the benefits. Now the question comes that does happy employees create happy customers. Well the answer is definitely yes. The employees act as the public face of the company. It is not the leaders of the company but the employees, who interact with customers & clients on a daily basis. Imagine a situation in which you work at customer care centre. The office where you work from is in a bad condition, over crowded & your manger also is very rude. The workplace is basically filled with negativity. In all this mess if you get customer complaints and you need to handle them over phone, you will definitely hate …show more content…
This will help the customers get a very best experience. An unhappy employee can become the reason to ruin the brand experience for the customers. Studies have also shown that people surrounded by happy people are more likely to be happy as well. So Good moods are contagious but same holds true for bad moods as well. So it is very important to create a positive and happy work environment for the employees so that they can give their hundred percent at work. This will only help the company to succeed and shine. If people feel good about their work, they tend to give their best at work and this is reflected in the quality of their work and also the customer feedback. If a person is not happy at work, they might not want to give their hundred percent and this will affect the customer’s experience and eventually the company’s name. Since these employees are unhappy at work they might not even show up for work quite often. Their absenteeism will definitely affect the
I am pleased to be here at Gerald R. Ford Job Corps Center. I am here to get everything that is good in life and to find a better job. My goal is to walk across the stage and get that paper that says I have completed everything here at the Gerald R Ford Job Corps. My one big complaint for this place, is that most people act like they don’t have any common sense or how to act in the work place.
Not only could this help with employee satisfaction - effectively incenting
In line with this theory, the surrounding units include employees, the public, shareholders, corporate partners, the government and the general public. The theory demonstrates that each of these stakeholders have a role in the success of an organization. An organization that needs to maintain and take care of its clients should first focus on taking care of its employees. As Morgeson, Mitchell, and Dong (2015) allude, employees will always take care of the organization 's clients if they are taken care of. In essence, when an organization works with satisfied employees, the employees will try as much as possible to ensure they have a sustainable job through working for the benefit of the organization’s sustainability.
In order to improve employee morale and satisfaction,
members of staff, is challenging as when an individual displays this kind of behaviour they can become unpredictable and can be very distressed and workers need to be aware of what their strategies of intervention are and how effective they will be, workers also need to be aware of non-verbal communication for example your body language, as towards a service user you may come across as intimidating and this could potentially worsen the situation. (Challenging Behaviour) (Alzheimers, n.d.) There are other examples of challenging behaviour different to the one’s I have previously described, for example, a child who is living in a residential unit and is eating inedible objects such as stones and clothing; this is also known as pica. This can be considered challenging behaviour because it can be extremely dangerous as it can do considerable damage to your digestive system and can be potentially life threatening as you aren’t eating edible, nutritious food which will enable you to have a fully healthy functional body which in effect will provide you to have a better quality of life.
The purpose of this essay is to pick apart Mill’s essay and to give my own personal opinion about happiness. Stuart believed that you could achieve happiness by helping others achieve happiness and by finding things that you enjoy in life. I believe the key to happiness is helping other people achieve their happiness, do things that you enjoy doing, and looking at things in the brightest way possible. I honestly believe that everyone wakes up in the morning wanting to be happy, I have never seen a person who wakes up saying, “ I want to have an absolutely miserable day today”. It is human nature to strive for happiness and do things that you enjoy to do.
Lindsey Augustine APLAC- 1st Block 2/1/2018 Mrs. Kieren I Quit Everyone knows how important it is to have favorable conditions at the workplace. Starting from trivial things such as air conditioners or coolers with fresh water, and ending up with flexible schedules and good relationships with colleagues.
Employees are all treated with respect and provided an opportunity to voice their opinion on decisions that affect them. This establishes
This theoretical study is to maximize the effectiveness of organisations through leadership among leader and other staff. The character of a leader in the healthcare plays a very important role in ensuring the organization’s objectives well achieved. We have a few mixed races people with a variety kind of ethnics in my country. We celebrate various festivals every year. When it comes to festive season some of the staff in the department have to apply leave for the celebration.
Are people today truly happy? Are people ever satisfied? Have people stopped caring about each other? These are all questions that I constantly think about and which are discussed by Pope Francis in his Apostolic Exhortation entitled Evangelii Gaudim , S.L. Harris in The New Testament: A Student’s Introduction and in the Acts of the Apostles in the Bible. In addressing the issue of happiness and a fulfilled life, all the texts concur in the notion that happiness is derived from spreading the word of God and living in the joy of the Gospel with Jesus.
I do think we are in control of our own happiness because I think the human controls how we feel on a day to day bases because of the actions we do so really I do think we control our own happiness just how we control our actions. So One example is our decisions that we do during the day make our happiness because if you start thinking about all this negative stuff you won't be happy therefore like say if your in school and all this negative stuff starts to happen you just got to deal with it because if you don't then that shows that your not a strong person inside and that any little thing will bother and will ruin your day and so if you just know how to deal with it and put it aside and not let it break your happiness then that shows that
Their desire is to earn profit, but not at the expense of their employees, environment, customers, or the law. This is what makes the company’s business plan desirable. Not only is the company extremely profitable, but the model is built to last. The lack of turnover reduces the company’s expenditure exponentially. When a company treats its employees well, they want to remain at said company.
A healthy relationship with employees leads to an increased level of production and satisfaction. With this the workplace becomes a happier place for everyone and helps employees focus on work and less on unproductive distractions. Having motivated employees in the workplace is the best thing to have for a organization. “Having strong employer and employee relationships reaps a lot of benefits for your business (Why).” If employees have strong relationships with one another it can lead to working together on tasks and getting them done faster in the
“Good units walk a thin line between indiscipline and ineffectiveness. Ignore the rules too often and you’ve got a mob, but enforce the rules too strictly and you’ve got a herd.” by Henry V. O’Neil represents the notion behind an effective organizational behavior. In an organizational settings, how well the employees are managed and understood depends on the leadership style exhibited by the leaders. Finding the right balance between being too strict or too easy with the employees not only create an ideal work environment but also increase productivity and reduce employee turnover.
Moreover, both job satisfaction and employee engagement are playing a significant role through accomplishing the organizational goals and objectives effectively and efficiency. Job satisfaction is important in the organizational settings, because according to Robbins and judge in 2013, first of all, job satisfaction affects productivity because several studies have stated that, the more employees are satisfied and happy, they more likely to have more products. Secondly, job satisfaction influences absenteeism, there is a negative relationship among job satisfaction absenteeism because satisfied employees are less likely to miss work. In the third place, job satisfaction again plays an essential role through the decisions of staying or leaving of the workers within the organization which is called turnover .in the fourth stage, job satisfaction is the main consideration of an employee 's organizational citizenship behavior (OCB), also the employees who are more satisfied are more likely to involve in OCBs, and talk more positively about the firm.