Is employee being recognized and rewarded through their performance? No matter how good an employee performs his/her job, if the manager is not recognizing them, at one point the their performance will start to decline and slowly lose its initial enthusiastic. It is very crucial that the managers recognise their staff performance and give rewards and bonuses to encourage them, it is a good way to push their performances. 3. Does the employee know that he/she is having a poor performance?
In many organizations, reward management has been seen to be a vital instrument in employee performance Guest (2002). A well rewarded employee feels that they are valued by the company. Such employees are encouraged to work harder and better if they are aware that their wellbeing is taken seriously by their employers, and that their career and self development are also being honed and taken care of by their company. Employees are the engine of organization vehicles while reward is the fuel. No organization can achieve its stated objectives without its employees.
To be frank this has much more to do with our mental abilities than our individual abilities. In, an atmosphere where we have a good relationship with our manager, and treated justly by the manager, we are comfortable enough to trust the people around us like our peers, for instance, we are more susceptible to possess a positive citizenship behavior. A high-quality relationship with our colleague’s will propel one to go the extra mile to maintain that relationship. Absenteeism- Absenteeism is an unforeseen absence from work. Such absences are reportedly costly to companies because they can be unpredictable.
Furthermore, the relationship between subordinates and their supervisor is a vital aspect in the workplace. The employees can be happy and satisfied if their supervisor has a good relationship with them. In addition, employees will feel more satisfied when they feel that their supervisor is taking in to consideration their opinion and suggestion about work. On the other hand, unsupportive managers, heavy workloads and corporate cultures that promote long hours of work are the contributors for the prevalence of work-life conflict and thereby dissatisfaction. Most managers follow autocratic approaches in the workplace which prevent employees from enjoying their work life.
They may want that new experience in order for them to grow, or to find better jobs, or as a preparation for promotions. This fault as a negative is a fault on how some people think. After all of these, Job Rotation programs that are aimed for the improvement of all employees to reduce boredom, increase knowledge and experience could still be difficult to unaware, under-informed, and unprepared employees and will become a problem for them if they aren’t educated for their own good. Job rotation is overall a good thing for employees however, if this is the only problem, then companies should do seminars, orientations and programs that helps their employees get the idea, get informed and stop their conventional thinking about things. Reducing boredom, increasing work experience, cultivating job knowledge and exercising more theories learned from college to work are indeed things that job
Positive feedback is a powerful tool that managers can use to communicate the value of the employee's work and contribution to the organisation. It reinforces behaviours that you'd like to see more of on the job. The feedback sandwich diminishes the value and the power of the positive. (thebalance.com) The sandwich feedback is a good technique for managers who are ill at ease with providing negative feedback and it softens the impact of the criticism. Glenn Shepard author of " How to make performance evaluations really work..." Believes the sandwiching method of evaluation serves as a metaphorical roller coaster ride for employees and often confuses them.
This will lead to you letting the customer down, giving them false hope. This may ruin all the previous customer and staff relations. End result dissatisfied customer who will take their business elsewhere • Go the extra mile – be helpful. A happy motivated, informed and valued team will be highly skilled, committed to the customer in meeting their demands. Good relations also include good working environment, sharing of ides, equality in the workplace and staff development.
Customer, client or citizen satisfaction will be ensured through a group of distinguished, self-esteemed and satisfied workers. Moreover, the organization will also be able to reach its ultimate targets, goals, vision and mission. This employee satisfaction is quite indispensable for the public organizations. If the employees, that is, public servants are not satisfied with their respective jobs, the organization and ultimately the nation as a whole will suffer. For the employee,job satisfaction come up with many positive outcomes.
MANAGERIAL PROBLEMS Manpower Retention Root Causes Employees quit their jobs for various reasons. Most of which are under the control of the employer. • Relationship with the Boss and Co-workers. The manager don’t necessarily needs to be friends with the his subordinates but they should at least have a pleasant relationship. Since employees work with each other and report to the boss from time to time, having an unpleasant relationship might lead to lack of commitment, confidence and work engagement of the employees which eventually leads to resignation.
It is defined as the degree of the likings and disliking’s of people in reference to their jobs. This tells about their commitment to their work and the organization. (White, et al., 2003)Job satisfaction and commitment are intensely connected to one another. However it is hard to define which follows the other. (Weiss, 2002) When managers run a fair reward system, they promote citizenship behavior and reduce the employee intents to leave their job.