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Summary: Grand Hyatt Hotel

1455 Words6 Pages

The aim of this essay is to compare two 5-star accommodation properties such as hotel, resort, boutique hotel and others. Therefore, the hotel or resort that I have chosen is Grand Hyatt Kuala Lumpur and The St.Regis Langkawi Resort.
Grand Hyatt Kuala Lumpur is a 39-storey hotel and it is opened on the 24 August 2012 and there are total of 412 spacious guestrooms, including 42 suites in this hotel (Wikipedia.org, 2016) The rooms in this hotel ranging from 47 square meters to 340 square meters. This hotel is a luxurious urban retreat and amongst the best hotels in Kuala Lumpur and it is a 5-star hotel. Grand Hyatt hotel is located in the heart of Kuala Lumpur central business district which also located at the Golden Triangle which there are …show more content…

Grand Hyatt hotel is mostly target on business people. There are some business men or women who have a big business and they will have a meeting with other business people. Some will be have the meeting in the other country so the business people can choose this hotel to stay because Grand Hyatt hotel is located at the Golden Triangle and it is easy to get transportation. If the guest don’t want to have their breakfast in the hotel they can choose to have their breakfast in a shopping mall which is very near to the hotel. While they are doing their work they also can enjoy the luxury facilities and the service that this hotel provides which is outdoor freeform swimming pool with lush tropical, pampering Malaysian-styled spa therapies and a 24-hour fitness …show more content…

The bathroom amenities in Grand Hyatt hotel are using the June Jacob Spa Collection brand product and most of the guest had like this June Jacobs Spa Collection as their bathroom amenities. In this hotel, most of the guest had stated that the service is good which means that the service that the Grand Hyatt staff provided had fulfilled the guest expectation. As for The St.Regis Langkawi Resort, the guest are very satisfied with the service that they provide to them which I had mentioned earlier in The St.Regis they have their Signature butler service and they are well trained to serve guest in the resort. The product and the suite are clean, nice and had an awesome view. The bathroom is a walk-in bathroom and is designed with

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