Essay On Housekeeping Department

INTRODUCTION TO HOUSEKEEPING DEPARTMENT
The Housekeeping Department is responsible for the cleanliness of the guest rooms, public areas including the front and back of the house of the hotel and create comfort for example; by providing a comfortable bed and safer environment, to ensure safety procedures on all the floors, for the guest. The efforts of a housekeeping department make in giving the guest a required room has an impact on the guest’s experience in a hotel.
In this proposal, I will focus on the housekeeping department at Marriott Hotel that provides comforts to the guest and maintains the standard of the hotel. The sales of guest rooms contribute at least 50 percent to hotel’s revenue. Marriott International founded by J. W. Marriott is a first global accommodation company with over 6,000 properties in 122 countries.
ROLES OF HOUSEKEEPING DEPARTMENT
The housekeeping department must deliver services each day. These include: cleaning the hotel facilities, guestrooms, control of the needed stocks, supplies and staff activities, communication with inter-department, interaction with guests. It is important to plan appropriately so that the department can complete all tasks and services efficiently, according to standards promptly.

Housekeepers empty the garbage and replace supplies such as towels and toilet paper. They clean all rooms, offices, and hallways and wash flat surfaces, including windows and walls. The room attendants prepare the bed removes the dirty linen as well as pillowcases and replace them with fresh sheets, and pillowcases. They are required to scrub the bathroom floor and toilet, tidying the sink. Also, the attendant removes used towels and replaces them with clean towels and replacing the toiletries. Cleaners must ensure that the guestrooms are well