Influences of Cultural Differences in Communication Due to the cultural difference, it may give rise to several issues that influence working relationship among Malaysians and Americans. According to Hoecklin (1994), an organization might work with people from different cultures, as well as languages and customs. This may lead to ineffective communication, misunderstandings and even fail in the business. Every cultures hold their own believes and practices. Therefore, to work with company from different cultures, avoid mismanaging cultural differences is important for an organization to develop relationship among each other.
This is where you need to be careful when communicating with cultural differences. It creates an impact on interpersonal communication because often some business deals between different cultures can effectively be lost. This is due to the company or person not spending the time to get to know the customers '
In different cultures, people's time sense, table manners, the meaning of gesture and clothing are different. How to deal with the problems that come with cultural difference: In order to reduce the negative influence of cultural differences on cross-cultural communication, people should improve their knowledge of different culture and the people’s characteristic in different countries. In my opinion, the author's research is of great reference value. It is very beneficial to guide people's communication behaviors by summarizing the characteristics of people’ behavior in different countries In business communication, we should always be prepared to face different culture and remind ourselves of the existence of the difference of communication culture. When we see some non-verbal symbols with different meanings of our own culture, we should respect each other's culture and customs.
This paper explores the relation between dissimilar cultural backgrounds and communication competence. The dialogue of cultures, in its broadest sense, occurs all the time. Is this a complete sentence? People from different cultures interpret similar and dissimilar views from other cultures. Associating: Communication Competence and Cultural Background Previous researchers have found that for a person to achieve (complex expression recommend using do) better and more effective communication competence, it is necessary to develop skills that allow an appropriate(complex expression, omit) participation in specific situations.
- Demonstrate respect for cultural diversity in all communication with clients, their families, staff, customers and others. - Use communication constructively to develop and maintain effective relationships, mutual trust and confidence. - Make efforts where language barriers
Some key aspects of communication in teams reviewed in this literature review are: Cooperation, workplace environment, perceived pressure, presence/absence of formal leadership, collaboration, feedback, and face to face groups verse computer mediated groups and group dynamics. This literature review seeks to provide a general understanding of how communication works in teams and how affects performance. Review Communication in teams allows for ideas to be shared, and ultimately increases the efficiency of a team. Kalliath and Laiken (2006) assert the above mentioned by stating that communication, along with purpose for forming the team contributes greatly to team performance. Communication leads to better cooperation.
Misunderstandings can take place in communication while it is done in an intercultural way. But intercultural communication can be analyzed beyond misunderstanding. Cultural misunderstanding is not always the only outcome of the interpretation of different languages. Intercultural communication can also help in understanding the culture of the people of the speakers of language. This book also deals with that language also helps people to know about the culture they are reading by the gesture of the speech such as their way of approach, point of view as a community and others.
This approach takes into account high context; Arab and Asian nations and low context nations; German, North American nations in terms how communication is perceived through the context of the conversation. High context cultures depend on the experiences and the surrounding cultural environment in order to interpret communication. Whereas low context, environment has less influence and communication is more direct leading to less focus on any non-verbal behaviour. With regards to cross-cultural management, a manager cannot expect workers of another nation to fit into the culture of their own and therefore managers need to learn on how to communicate with diverse groups, recognising what the context norm is of the culture in question
Today when many multi-national and global companies appear, it is unlikely to do business without communicating cross culturally. This millennium was viewed as era that global organizations will increasingly focus on the critical value of cross-cultural communication process, efficiency and competence and cost of doing business. Effective cross-cultural communication in global economy provides with tools about how to define a communication strategy, train representatives and conduct business talks in order to achieve success. By understanding how people identify the world, their values and beliefs, we can better understand what they mean and anticipate potential cross-cultural misunderstandings. For better understanding intercultural communication we need to understand what we mean by using the terms ethnocentrism, stereotypes, prejudice, language and non-Verbal
An intercultural communication perspective provides a very effective way of analysing the interaction and exchange of information between or among people of different cultures. Among the issues identified and discussed include stereotyping and generalisation, social identity and ethnicity, cultural adaptation and ethno-relative ethics. As explained in the paper, intercultural communication visualises a reality that will strengthen or support the simultaneous macrocosm of oneness and diversity. Besides, it provides a platform upon which various voices can be heard in their distinctiveness and in synergistic harmony. In as much cultural divisions exist in a workplace; it is imperative for managers to identify ways in which cultural issues can be addressed.