Therapeutic communication is how the nurse interacts with the client. The skills that the nurse uses are essential to helping the person, as well as the development of a positive nurse-patient relationship. It is important for the nurse to have good communication skills as the form the basis of every intervention. According to Stevenson these skills are essential. Another skill that nurses need to be able to perform is listening.
Communication does not only mean being able to talk to the person, it also implies effective listening. According to Morrissey et al (2008), simply listening to the patient enables the individual to feel more comfortable with telling the nurse their mental health stories. A nurse can show their full capacity to communicate effectively with the service user by giving their complete attention to the individual through encouragement, like nodding and holding the client’s hand, if appropriate for the individual. It is essential that the nurse displays this sense of presence in their delivery of person-centred care as the client may feel uneasy in continuing with their story if they feel that the nurse has lost interest (Morrissey et al, 2008). Langewitz et al (1998, p.230) describes person-centred communication as “communication that invites and encourages the patient to participate and negotiate in decision-making regarding their own care”.
Transformational Leadership in Nursing Introduction Transformational Leadership is the moral ability of a person to make sound judgment and wise decision to influence and inspire others to perform the best outcome even in the critical situation. It is the ability to guide others not just in words, but also by example. Nurses are able to cultivate trust and harmony and establish good relationship with their patients and co-workers through effective and constant communication and intervention. They respond to the basic needs and expectation (Rousel, 2011), they set aside their personal interest for the benefit of their patients and the organization.
Courage is the “state of mind that enables one to dare do something, to act,” (Thorup et al., 2012) and a skill that can bring benefits to a patient and the caregiver.
The Joint Commission in 2011 also described a clear and safe communication as timely, accurate, and usable (Arnold, et al., p.23). This positive quality of communication is evident in the interaction of Shona and the nurse, as the nurse asked Shona “Can you explain that further?” in regards to the situation that Shona is feeling — from this, the nurse is trying to understand Shona’s condition as she assesses the situation. In a nursing process, communication standards and skills are an integral component of knowledge (Arnold, et al., p.29) that allows nurses to understand a patient’s condition, thus, provide compassion and respect for their patients. This is evident in the nurse’s intervention to Shona’s struggles as she encouraged Shona to not to think about her conflicts and focus on happy things like her children— which shows empathy and
The model tells nurses what’s important and relevant when delivering individualised care by specialising and the right guidance suiting the needs of the patient. It helps devise, deliver and monitor care by means of format and structure which reassures nurses. ( Barrett, et al .2012). This is used to guide nurses with deliverer and the design of the care plan documentation, in order to ensure that all aspects of an individual’s life are integrated into effective care plan of care. Assessing patients under activities of daily living can help nurses picture a patient’s everyday life style and later making them aware of simple but important things such as management of fluids, diet restrictions etc.
To avoid misunderstandings, such as the words of some patients, but I suppose you would deal with it as a secret between us! Can the nurse prevention of this misunderstanding by being candid as possible with the patient about his health. However, privacy and confidentiality between nurse and
The components of empathy themselves are extensive in the explanation of how health care givers are able to implement empathy into their daily practices. If these components are met, a healthy therapeutic relationship can be established between patients and the doctor and/or nurse. Doctors and nurses are set out to follow a core set of shared aims or purposes in forming an empathetic, therapeutic relationship between themselves and their patient. Including: 1. “initiating supportive, interpersonal communication in order to understand the perceptions and needs of the patient, 2.
Nurse recognition models are implemented within healthcare facilities to recognize the value and meaningfulness of one’s contributions and the influence his or her actions have on others (Thompson, 2013). Organizations have a responsibility to acknowledge extraordinary nurses who express genuine compassion and care as well as exhibit professionalism as this ensures a successful professional practice environment of shared respect and support (Brigham and Women’s Hospital, 2018). Praising and acknowledging those who demonstrate such qualities results in job satisfaction and enjoyment, which leads to positive outcomes for both the organization as well as the patient. Additionally, supporting meaningful recognition models elevates the level of
A therapeutic nurse-patient relationship is defined as a helping relationship based on mutual trust and respect, the nurturing of faith and hope, being sensitive to self and others, and assisting with the gratification[comfort] of patient 's physical, emotional, and spiritual needs through ones knowledge and skill. The relationship develops when the nurse and their patient comes together, resulting in harmony and healing. Effective verbal and nonverbal communication is important in the nurse-patient interaction, as well as providing care in a manner that enables patient to be an equal partner in achieving wellness. What a nurse should do is to, Introduce oneself to the patient and address the patient using his/her name while talking. A handshake at your initial meeting is a good way to establish trust and respect.
For the process of healing to be amiably achieved there should be a cooperation of the patient and the nurse this elevates the confidentiality of the patient and make it easier of the functionality of the nurse. However, there are cases where the autonomy of the patient has to be contested to achieve the process of healing; this raises issues
In doing so, the patient will have trust in you and a therapeutic relationship is formed. Meeting these needs through the established nurse-patient relationship allows for greater patient outcomes (DellaRata & LaSala,