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Technology And Tourism Essay

981 Words4 Pages

Introduction
Technology has been contributing to the growth of tourism industry because it provides travelers with higher accessibility to travel destinations and, at the same time, plays an important role in the development of locational factors facilitating tourism growth such as existing facilities, attractions, accessibility and climate etc. (Stipanuk, 1993). In addition, the soaring development of information technology has also provided people with new ways to perform travel activities and new travel experience, including the ways of searching information and sharing information and experience. As travelers are usually far away from the tourism product and service, they often need to search for travel information and tourism is then defined as an information oriented event (Beirne & Curry, 1999). …show more content…

Wang, Park and Fesenmaier (2012) explored the mediation effects of smartphones on the touristic experience by investigating the travelers’ reviews regarding to their use of smartphones for travelling purpose. They found that, being able to satisfy a wide range of information needs, smartphones can change travelers’ behavior and emotional states. They also argued that smartphone is an influential channel to reach existing and potential travelers. It seems to imply that smartphone can be used to deliver information to travelers and that smartphone is an information technology used by them for travel information. Further, No and Kim (2014) examined the determinants of travelers’ intentions to adopt travel information on smartphone. They argued that usefulness, social influence and ease of use are the hardware (technology) factors influencing the intention, and it is also influenced by satisfaction of travel information obtained from the use of smartphone, which is the software influencing the

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