BENZARTI M’hamed
LE Sophie
LECROT Jessica
SAINTE-MARIE Elodie
ORGANIZATION
DEVELOPMENT
ISEG
BS5
MBA
Program
Estée
Lauder
BENZARTI M’hamed
LE Sophie
LECROT Jessica
SAINTE-MARIE Elodie
2
INTRODUCTION
Estée Lauder is an American beauty brand founded in 1946 by Esther Mentzer. Through her uncle who was a chemist, she learnt how to make her own beauty creams.
In 1973, she resigned her post as a president but stayed on as the firm’s chairman of the board. Fabrizio Freda is now the current CEO of the company.
The Estée Lauder’s strategy is based on “bringing the best to everyone they touch”. The firm pioneers the “gift with purchase” concept. This concept relies on the fact that if consumers buy several products, the firm would offer them a sample
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They also saw a record year-end stock price and market capitalization of over $28 billion.
Estée Lauder’s company at-a-glance (fiscal 2014)
The company develop locally relevant products and services and utilizing insights and research and development technology from research centers around the world to innovates.
The key of the success of Estée Lauder is the skin care innovation. Brands such as Estée
Lauder and Clinique enhanced their existing skin care franchises with advanced reformulations. They develop and launch products in areas where they previously didn’t sell products, in order to reached new consumers, for example, La Mer’s The Treatment Lotion
BENZARTI M’hamed
LE Sophie
LECROT Jessica
SAINTE-MARIE Elodie
4
entering the watery lotion subcategory. Makeup market it’s one of its largest opportunities, and the company continues to lead in this market. Its M·A·C brand had a strong performance,
Bobbi Brown and Smashbox also makeup this year as both brands expanded globally
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They expect to continue over the long-term as China’s GDP continues to increase
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BENZARTI M’hamed
LE Sophie
LECROT Jessica
SAINTE-MARIE Elodie
5
MAKE
A
CHANGE
a) Diagnostic of the need for change
Overall the company is performing well but Estée Lauder has seen continued softness in certain Southern European countries and South Korea.
Indeed, the lower net sales in South Korea primarily reflected a challenging economic environment and continued competitive pressures facing prestige beauty in the country.
As we mentioned earlier, our currently focus is on the Chinese market. However, we need to pay attention on Southern European countries and South Korea. To do so, we decided to implement different actions that will continue to support our current strategy. The company wishes to remain the number one prestige beauty company worldwide.
b) The appropriate intervention
We want to continue to expand our geographic presence, develop our brand portfolio, diversify our channels and build new capabilities for success.
In order to maintain our success, we decided to continue making strategic investments in research and development and technology to bring the most creative and innovative
Summary Bass Pro Shops Outdoor World aims to help people actualize their dreams of an outdoor adventure. Bass Pro Shops is many things; it is a museum, an aquarium, an art gallery, an antique shop, a conservation and education center and most importantly a destination retailer. Bass Pro Shops is the leading retailer of outdoor gear and has more then 1 million visitors a year. Industry retailers agree that Bass Pro Shops is a master marketer when it comes to destination retailers. Destination retailers do not only create a product, they create an unforgettable experience for customers.
Bass Pro Shops is a unique retail store that sells high quality gears for many outdoor activities. Not only can you buy the best merchandise on the market, you can also experience workshops and life-like outdoor theatres located in the stores. It started as a small homemade bait shop located in Springfield, Missouri; it slowly making its way to having 50 retail stores in the United States. SWOT analysis consists of a company’s strengths, weaknesses, opportunities, and threats.
Premier Inn is a famous British hotel brand with over 700 facilities worldwide. Being founded by Whitbread in the year 1987, the company is the result of a merge between Premier Lodge and Travel Inn. Premier Inn hotels operate under the strategic partnership between the leading international companies and Britain’s leading hospitality firm Whitbread PLC. This allows enhancing the popularity of the Premier Inn brand all over the world.
Sally Beauty Supply also has a customer loyalty program which collects data on customer purchasing habits, but it does not appear that the stores are closely looking at this information to direct their online marketing campaigns. Sally Beauty Supply does have a presence on the social media platform, but with so many competitors how will they gain more visibility and engage a younger demographic? How will Sally Beauty Supply revamp their online marketing strategy in the future to better cater to this target market? SBH must use their consumer data strategically and pay attention to upcoming trends in 2015 to reach their company goals and maximize
Background Monster Beverage Corporation became a prominent company with the creation of the energy drink “Monster”. The company was founded on April, 2002 in Corona, California, United States of America. The company was incorporated with Hansen Natural Corporation, a company which sells non-carbonated drinks such as ice tea, lemonade, sodas…etc. However, due to the growing demand of Energy drinks, Hansen partnered together with Rodney C. Sacks to “create a Monster”. (Hansen, 2005)
Always trying to satisfy customers with all beauty needs in skin, brow, hair, and cosmetics departments. (2009/17) Ulta Beauty's mission statement is, "We're on a quest to bring the fun and beauty to all – Constantly delighting our guests with all things beauty all in one place while offering rewarding careers for our passionate, beauty-loving associates." (2000) This missions statement reflects Ulta Beauty's goal to attract all types of beauty lovers with one place that offers all their beauty needs but also about opportunities for a career in the beauty
Oaks Mall in Gainesville, Florida, which is in northern Florida. The largest city in Alachua County, Gainesville is the largest growing populated city in Florida. Oaks Mall 's anchor stores include Belk, Sears, JCPenney, and Macy 's, and opened in 1978. Whether you 're done getting all that fun shopping done, or you just want to head to a nearby restaurant, you can hop over to Crafty Bastards Restaurant and Pub! Sometimes the old adage "when in Rome" is just so applicable.
Diversification: Upstream integration with suppliers, Sephora exchanges data collected from their digital channels with their manufacturers for new products development. Role of Sephora digital channels in company’s marketing mix Product: Sephora has more than 250 brands with approximately 13,000 products which include skin care, makeup, bath, fragrance, beauty accessories, hair products as well as other beauty and body care products and each of these categories has various sub-categories (CNBC, 2017). The company's product offering is able to meet the diverse customers' needs. Even though most of the products sold by the company were manufactured by so many other brands, each of these brands have a different product concept which aligned
Political Forces: The political stability is very important for the business to grow and last, according to that if the business has been operated in a politically unstable area, or in a country that is under a threat of wars that will lead to a loss for the business. Politics and governmental interferes is an important issue that is facing businesses and became a barrier in many situations. GAP Inc.
SPORT OBERMEYER, Ltd. EMBA – SEPT 15 – ENG-BL – S2 TEAM A 1. Using the sample data given in Exhibit 10, make a recommendation for how many units of each style Wally Obermeyer should order during the initial phase of production. Assume that all ten styles in the sample problem are made in Hong Kong, and that Obermeyer 's initial production commitment must be at least 10,000 units. (Ignore price differences among styles in your initial analysis.)
Marketing Management Project PROJECT OUTLINE: Choose one company which has a turnaround in the past and one company which failed in the past. Discuss each company’s marketing strategy and reasons for their success or failure. Marketing Strategy Failure: Gap Inc. How Gap turned into Crap! What went wrong?
Introduction “So glam, so Kylie.” That’s the motto of Kylie Cosmetics, one of the newest companies from the United States to join the cosmetics industry. Despite it being around for only less than a year, Kylie Cosmetics has been highly raved about by many mainly due to its owner being Kylie Jenner, a known television personality. Kylie Cosmetics was initially praised for its lip kits where consumers would get the ‘perfect pout’ or the ‘perfect Kylie look’. Eventually, the company turned into an all around cosmetics brand, providing makeup lovers with more than just lip products.
a. L’Oreal Paris symbolizes a luxurious and aspirational beauty conscious customer. The brand ambassadors for the same have been people renowned for their beauty conscious self. The noun ‘Paris’ in the name brings in the fact that the product has an apparent elegance that the ‘fashion capital’ of the world possesses. The value for this line of products would cater to a customer who seeks an apparent elegance in their commodity of interest. For the niche customer of a L’Oreal Paris product, price would come secondary to the quality and status symbol it would attribute.
In 1999 Estée Lauder bought part of the company and in 2006 it was wholly acquired. Nevertheless, the innovative spirit and the creator’s philosophy remained intact in each Jo Malone product, thanks to Estée Lauder’s understanding and respect of the brand DNA. (Gordo, 2013) Much of Jo Malone’s success can be attributed to Estée Lauder. According to its Financial Report (2014), China remains one of the target markets for Estée Lauder, and its double-digit annual sales growth is expected to continue.
Customers do not want to switch to purchase different brands, as such they hold some bargaining power to drive the demand. In the luxury industry, it is possible that existing companies or new designers could enter internationally. However, the brand positioning serve as a serious barrier to create awareness due to customer loyalty and acceptability of the brand. In this case, threat of new entrants is relatively low.