Analysis Of Building Ethical Organizational Culture
From the results of the needs analysis, it is shown that there is a need for training and seminars to educate the employees of STC about building an ethical organizational culture. From the results of the survey, it can be seen that employees acknowledge that an ethical organizational culture will help STC improve its services to its clients as well as enhanced learning and improvement of employees’ work functions. They believe that their performance would be rewarded; employees would try their best to improve their work. From the results of the interviews, it can be also seen that employees are not fully aware of the concept of the ethical organizational culture and concepts of business or work ethics and they have not attended any ethics …show more content…
Results Based on this job analysis, it will be known if there is a need to improve the knowledge and develop the skills of STC employees in the light of changing technology as well as changing economic emphasis in the Kingdom of Saudi Arabia and the MENA region where STC operates. It would be useful in promotion and transfer decisions of employees of STC. Also, a job analysis would be able to help much in the selection process of applicants as the fit between employees and job requirements is improved (Robbins and Judge, 2009). According to the answers of the questions asked by me as the researcher of this project, there are set job descriptions and list of functions are given to every employee upon their hiring. They also undergo both formal and on-the-job trainings. However, they feel that they need to learn some more. With these results, a change of organizational culture towards a more ethical one would enhance learning. This learning will result to improved performance and better services to their clients. The parameters of the manual will be based on the job analysis. Results of the job analysis show that comparing STC’s job functions with other telecommunication service providers, parallel functions are expected of these employees for every job …show more content…
Thus, the employees’ ethical behaviors are considered as an extension of the organizational culture. To clarify, the culture`s strength affects the ethical behaviors of its members. The concepts behind the ethical standards of an organizational culture are “high in risk tolerance, low to moderate in aggressiveness, and focused on means as well as outcomes” (Robbins and Judge, 2013, pp 526-527). This section will be divvied into two subsections; resolving an ethical issue/problem and creating an ethical organizational
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