Etihad Airways Swot Analysis

2040 Words9 Pages

Information about Etihad Airways:
Etihad Airways is an airline company that offers International transportation and cargo service to more than 80 destinations worldwide. Etihad’s main hub is located in Abu Dhabi international Airport, UAE.

Etihad airways Competitor analysis:
Etihad airways have many international and domestic competitors. The International competitors of Etihad airways are Singapore airlines, British airways, Air France. The Etihad domestic competitors are Emirates Airlines, Air Arabia, Fly Dubai, Qatar airways, Gulf Air and Oman Air Airlines.
Etihad product and services:
The primary business of Etihad airways is international transportation of passengers. Etihad airline has three different types product, which are Diamond …show more content…

Etihad airways attract more customers due to it less expensive airfare and offers. As Etihad airline attracts more customers its profit revenue will increase leading the airline to become more successful.

• Place strategy:
Etihad Airways distributes its tickets through its primary office and branches as well as through its general sales agents everywhere throughout the world. The airline additionally distributes its ticket online thought the company site. On the company site a person can book and choose fares according to his or her budget. In addition, Etihad Airways has customer Service call centers where a person can call to place a reservation or book for a particular flight and seat if it is available.

• People strategy:
Etihad airway has a well-educated and trained staff that is ready to serve its customers and passengers. Etihad airways have trained it staff to be polite and observant to all the need and demands of its customers. Moreover, Etihad has trained its staff to be very informative and also give suggestion about the service and product offered by Etihad airways if asked by a customer.

• Process …show more content…

It is also the environment in which the service is delivered to the customer. The Etihad airline uses physical evidence strategy in its marketing mix consists of the unique way that the Etihad airways brand name is written in. the in- flight entertainment system and the menus is also a part of Etihad airline physical and evidence strategy.

• Promotion strategy:
Promotion is a tool through which a company can induce the ability and desire of purchase I to a potential client. The Following are the promotional strategy that Etihad airline uses to draw in more clients:

o Sales Promotion: There are many types of promotions that Etihad offers to its customers such as: coupons, holiday offers, tickets discounts, and many more.

o Direct Marketing: Etihad Airways markets the products and services that it offers through allowing their employees to directly market them using direct communication.

o Sponsorship: Etihad Airline adverts for its brands name by sponsoring sports event such as: F1 Etihad Airline Abu Dhabi Grand Prix, Ferrari F1 team and Abu Dhabi Golf Championship. Etihad airways also Sponsors sport team such as: the Harlequins rugby team, and the Manchester City

Open Document