Etsy Business Model

1. Please provide an example of your greatest success as a coach and mentor for Risk Team Managers and Analysts.

One of the very first observations I had when I was tasked to lead the fraud and operations team at Beneficial National Bank was that fraud required the development of certain special skills. A good fraud analyst or investigator has to be able to quickly identify anomalies, distinguish between patterns and be able to synthesize a large amount of information within a short period of time. After acquiring these skills myself, I made it a mission to impart these skills onto others on my team. These skills went onto serve individuals throughout their careers within and outside of banking.

2. Please describe the size and functional

In recent years, I’ve worked to implement programs that increased efficiencies with device detection tools and verification databases.

5. What about Etsy, as a company, is most interesting to you?

While having worked at banks of varying size and scale, some of the most interesting, intriguing and rewarding experience was the work I did at the Receivables Exchange and as a consultant working with established and up start companies. The Receivables Exchange and Etsy very similar business models, even though the products and customer base are quite different. Such companies offer much space for innovation, collaboration and growth.

6. Why have you been successful making fast and accurate decisions based on limited data?

In the instant credit environment, you are dealing with hundreds of thousands of applications per month, millions of transactions per week with very limited data, and very short timeframes for judgements to be made. These conditions require you to adapt to the circumstances before you, and find ways to better manage the