Evaluate Communication Processes In Selected Businesses

Within an organisations different people come together to work towards goals and targets set out for the business to hit. Many people within the organisation will work towards the same kind of targets set for them. Managers within an organisation will perform a variety of planning, organising and directing different strategies within the business.

Many theories of management are based on their assumptions in their interests of organisational behaviour in employees and the leaders of the organisation.

Classical Theory of management was developed by Henry Fayol he is knowing as a father of modern management. This theory will describe the best way of functioning workers. In the 20th century it was used within many organisations it was an important

Many employees within an organisation will have conflict with each other and this really is when another employee doesn’t agree on what the other employee has said or done.

Task 3 – 1.3 Evaluate communication processes in selected businesses

Virgin

Richard Branson Quote: “Communicate your passion clearly, concisely and with genuine conviction.”

Within Virgin, communication is vital to the staff and the customers Virgin will communicate using verbal communication to their customers by meeting and greeting them to the airlines etc, they will also use verbal communication to the staff through telephones or face to face with other colleagues to locate where they maybe at, it may also be handy for them encase of emergencies. Written communication with Virgin is also important so that different departments of the organisation know who their customers are and to send any details via email. A barrier to effective communication can be due because an employee or customer could be deaf which can affect the likes of using verbal communication another effectiveness to communication is when someone is blind they can not use written communication as they can’t