Evaluation Process In Higher Education

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The evaluation process it is applicable the all the higher education institutions: universities polytechnic, public, private, cooperative and military. It aims to stimulate the quality improvement activities development, and ensure a more rigorous knowledge and a more transparent dialogue between higher education institutions. This process of is unleashed in two phases: the self-evaluation and the external evaluation, concluding with the global evaluation of the institution. The meta-evaluation can be performed by foreign or national entity in coordination with the Higher Education Evaluation National Advise Board as quality national organism helping to improve cohesion and credibility of the evaluation of and assessment process for the achievement…show more content…
In passing through the above stages organizations, seem to adopt a rather ‘hard’, ‘traditional’ or ‘process-oriented’ approach, often neglecting human resources issues (Wilkinson et al., 1991; Marchington et al., 1993; Snape et al., 1995). However, quality experts, researchers, academics and practitioners argue that people issues are at the core of the quality philosophy and that employee involvement and commitment is essential for the successful introduction and implementation of quality initiatives, programmes, practices and techniques.
The higher education institutions evaluation is a common practice in European countries. In the United States, the institutions themselves started the research on the efficiency of their own operation, reviewing programs and working on strategic-orientated planning. According to Bricall (2000), more than two thirds of the States have a quality evaluation system for higher education institutions in its territory. An important aspect of the evaluation process is the use of the results of the educational process by students, which represents significant
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On academic scope, some characteristics of teachers, students, financial means, facilities, fees, history or public recognition must be considered. The quality can mean conformity with the pre-established standards, or suitability to a purpose or goal (fit for purpose). The quality can be efficiency related and the costs stood by the institution. The quality definition stands for the ability to satisfy the users, recipients or customers; this it is a definition widely accepted in industry and in services, but with some resistance in the academic environment.
Therefore arises a new concept of quality, related with the higher education institutions ability of transformation and change, placing the emphasis in need of change management before the society demands, the improvement and process reengineering, the adaptation to the information and communication new technologies, the adaptation of human resources and to new forms of institutional organization (Westerheijden, Stensaker & Rosa, 2007). The implemented systems should have as fundamental aim the quality improvement, which should incorporate accreditation and governing
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