The company is very globally diverse and balance when it comes to age, gender and race this brings great blends of multiple culture backgrounds. (Our People, 2012) American Airlines knew the best way to start to build their culture was to start with the customers and to know exactly what they want. It doesn’t matter the position in American Airlines corporation the customer is always the first priority to everyone. American Airlines culture not only states things they like to do and have always done well but things they are never going to do things wrong which is provide bad customer services. They are always consistent in what they say and do to uphold their culture values.
The managers have managed the employees to work towards the mission of the company, which is ‘where people love to work’. The employees enjoy going to work The managers in Virgin Atlantic has performed the four management functions well to manage its employees in order to develop the company into a successful brand in the airline
Delta has highest ACSI score of 71 among the legacy carriers and is recognised as the "most admirable airline" by Business Travel News and "Airline of the Year" by Air Transports World. Delta Express offers competitive salary package to motivate loyalty among its employees. Some of the Delta departures in Orlando airport mainly from Delta Express which covers the whole wing in the airport terminal. Delta Airlines focusses on employee development and innovation, to ensure management act accordingly. The company also operates point-to-point service that is not part of the mainline network.
We provide our customers with a reliable and pleasant travel experience. We provide our business partners with a variety of innovative, professional and mutually profitable services. We meet Shareholder expectations of profitably marketing Sri Lanka and contributing towards the well-being of Society. We are a competent, proactive and diligent team. Our contribution is recognized and rewarded.” Core share partners Sri Lankan Airline is core share with few organizations to provide more quality services to its customers while expanding its services to 45 destinations.
He says that Computech has over the years improved the working conditions of its staff to enhance creativity and productivity. ”We invest in people. We train our people, develop their expertise while building our knowledge base,’ says the CEO, adding that the firm is proud to have an exceptional team of professionals. With a loyal and trained team, it’s not a surprise then that the company continues to soar like an eagle. Any company can move from good to great on the strength of its product and service offering, and Computech understands this
The Virgin Australia has strong brand value and image in business world because of its innovative ideas and creative thinking. The Virgin Australia operates a rapidly growing fleet primarily consists of Boeings and Airbuses. The low average fleet age helps the company to reduce maintenance cost of the aircrafts. The Virgin Australia provide cheap flights to major destinations, superior service quality, innovativeness, good flying records, punctuality and strong brand image are some of the key success factors of Virgin Australia. At Virgin Australia, the company is highly committed to creating a highly engaged and achievement orientated workforce where Virgin Australia’s vision, values and company’s customer focus drive everything we do.
A company can identify strategic potential profitability through this model. Organizations can take advantages of their strong position in the market or improve a weak situation as well by making careful decisions in future. Following is a detailed Porter 's five forces model of KLM Company. Threat of New Entrant The airline industry is one of the premium sectors, so it contains rules and regulations both at domestic and international level. Entering into this industry is difficult because it requires large capital investment, experienced employees, and large customer base.
In today’s competitive world, in order to survive and stay at the top in a business an organization needs to employ management skills and principles to grantee its success in the industry. Top level manager in an entity are always carrying out and performing out a lot of managerial function which may have a direct impact on an organization success in the industry, these function which are carried out by the upper management always has a positive impact in the work environment (Bateman and Zeithaml 1990, 18). In this essay two air-travel industries are going to be compared and be used as examples which are Air-Asia and Malaysian Airlines (MAS). The successful airline which is doing extremely well among the two industry is Air-Asia and on
AirAsia with its ordinary symbol but strong brand, “Now Everyone Can Fly” nowadays has been a phenomena in the airline industry. They are one of the airline companies who are more focused with the strategy; how to reduce inefficiency and make the cheapest possible fare in the world. Currently AirAsia is more focused on reducing the fare to compete with similar organizations in the industry. They believe that they can grow in the airline business if they can control their cost. It must be efficient and reliable.
Introduction The combinations of demand for low budget airline in Asia region and leader with great visionary create the success chapter of AirAsia in worldwide. AirAsia extend their business coverage from only in Malaysia until today which cover most of the Asia show the company had implements the right business model to run their business for long term. The success of AirAsia attracts more company to step into low cost aviation market especially in Asia market. The status of AirAsia as Asia’s most success low cost airline will face huge challenge from other company in short future. Identification of problems With the famous slogan “Everyone can fly”, AirAsia had target their major customer group at lower income group (Tham, 2013).