That day is, of course, their birthday. When it’s your birthday, everything becomes more enjoyable. Friends send you messages on Facebook, your colleagues bring you cake, and your family give you all the presents you could ever ask for. To top it all off - and this is the best part - if you go to the right restaurant on your birthday, you’ll be given a free meal! Now, this generosity and hospitality isn’t exhibited by every establishment across America, but there are plenty of diners, cafes, and restaurants which delight in helping their customers celebrate their birthdays by giving them heaps upon heaps of free food.
Kababji Grill restaurant Case study Question : 1) How do customers judge the quality of a restaurant? They liked the food and it’s quality , the service was the most thing they like, the menu was healthy and delicious. Staff were very friendly and flexible. 2-Indicate how and why each of these factors to the successful operation of a restaurant? Customer satisfaction : Always we put in mind our customer needs and wants, because this what is each costumer is looking for, but sometime this is not easy because costumer always looking for low price and high quality, and good managers can balanced the amount of performance and make costumer satisfy .
To compete among each other restaurants like Chipotle put into place promotions and new creations. For example about a couple of week ago Chipotle had a promotion through Facebook, in these promotion they ask customers to sign up to the promotion through Facebook and then they were sent an email with a coupon for a free burrito. This promotion work in favor of Chipotle because it creates customer loyalty, because the customer knows that they can get free products by signing up to Chipotles promotions they are most likely to sign
A browse search would also be included in the app so the customers can browse for a certain food or drink. Offers The latest offers and promotions will be available for customers, the app will display information about a selection of special offers from the menu, including the events that are coming next, such as flamenco night, salsa dancing. Book a table The application will give individuals the option to make a reservation at the restaurant, allowing customers to choose the date, time and number of diners. If customers prefer to call the restaurant instead this option will also be available by just one click on the phone icon. Order online It is simple and easy to order a takeaway using the app, instead of spending hours looking for paper menus, now you can tap your phone and order in just a few seconds.
Ensure they are excited and inspired to seek after your objectives and adhere to your restaurant’s unique concept. Your Management team should be excellent dedicated motivational and adroit at running the restaurant in your nonattendance. Problem 2 Capital Investment As now we come to an area where many restaurant entrepreneurs run into big problems where we have the same problem. This looming problem is capital, and more specifically, a lack of it. Solution 2 Restaurant require enough money to maintain their business so it can completely set up itself.
Besides, word of mouth actions quickly between people such as family members, and colleagues who are pleased with the quality of food and service they receive. Yut Kee Restaurant will rely on this form of effective, yet inexpensive marketing to generate interest in its upscale dining location. With the rapid rise of the mobile Internet and Web penetration in emerging markets, Yut Kee Restaurant will also try on social media advertising by establish a Facebook page for customers to become fans of their Facebook page and to share the page with their
You normally choose the eating place your earnings allow you and wait for that special occasion or when you get a raise, to taste the exquisite restaurant’s cuisine. In most cases, entering a place you know what you’ll get. To the same extent, in case most of your clients are those whose budget is for a burger and a coke, then you probably aren’t the expensive gourmet restaurant you wish you were. Or, you
Before we go into conclusion, we will go into the recommendation in order to improve both restaurants, maybe in their way to promote, or even on their staff training and so on and so forth. Last but not least, We will make a conclusion for this report. Who is the Winner among this two restaurant? Why will the winner win this
1. LITERATURE REVIEW 1.1. Overview of the themes Study about the positive relationship between customer satisfaction and customer loyalty in the restaurants has been examined by numbers of researcher since it contributed to the profitability and success of a company. And also it is also confirmed that not only the food quality, but the physical environment has an important role in affecting the satisfaction which then will determine the loyalty of the customers. The objective of this study will dig deeper on how the physical environment of a fine-dining restaurant has an effect on customer satisfaction and customer loyalty.
Facebook fans are using Facebook apps like anything. Availability of Facebook app for your restaurant menu can prove out to be absolutely fruitful for your business. Add Facebook app of Restaurant Menu Order System to your Facebook page and start getting orders from the Facebook users. Using the Facebook app is easy and at the same time cost effective. Facebook users can use this app, search your menu and order their favorite dishes directly.