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Examples Of Staff Knowledge

830 Words4 Pages

Give examples of staff knowledge
The example of staff knowledge are; Customer knowledge: it is necessary for staff to learn about their staff so that can offer better customer services.
Employees and supplier relationships: you should be able to maintain a good relationship with all the members ist the workplace so therefore you will need knowledge on improvement of staff relations at work.
Market knowledge: You should always be aware of things around you. You should know what is popular with each changing season so that you can do well in business.
Professional associations and trade bodies: when you are in business it is very important to learn all the names and the head bodies of your company and the role they play to make the company a success.
Organisational memories: It is always good to keep the experience that you have while working so that you can share the knowledge to the new comers.

Part B
Give examples of staff skills
The examples of staff skills are;
Communication: Communication skill is required by everyone so that you can link up with anyone whom you met or work with.

Computer: In today’s world everything has been electronically updated so staff require to own this skill so that they can work smoothly.

Customer service: anywhere you work, you need to make your customer …show more content…

They share their ideas, opinions and at the same time listen to their colleagues. For examples the team are gathering to decide what they are going to do on Christmas party. Now, the team needs to gather and discuss the topic, the manager can take the opinion of everyone and at the end combine them and come to one conclusion and it must be agreed by all. Then only the plan or the decision can be implemented into action. The team can also decide on the strategies on how to accomplish their task in a smooth and short period of

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