Exit Interview In Hotel Industry

Research Paper I

‘I love you – goodbye: Exit Interviews and Turnover in The New Zealand Hotel Industry’

This Research paper talks about Formal Exit Interviews in Hospitality and tourism industry across New Zealand. There is a high employee turnover in hospitality industry which incurs considerable expenses for the company. The following Research paper analyses two Hotel chains namely Hotel X & Hotel Y and a study is done based on the responses of the employees in their exit interviews.

Labour turnover, employee commitment, skill shortage and employee retention are the key challenges faced in the hospitality and tourism industry. The Research paper presents findings of the data of these two famous hotel chains from 2001 to 2005. The exit interview

(2008). I love You - Goodbye: Exit Interviews and Turnover in the New Zealand Hotel Industry. 33(3).

Research Paper II

A study of effective Exit Interview processes to be potentially used by the Eagle River Fire Protection District

The Research paper talks about the issues regarding Eagle River Fire Protection employees and why they are willing to leave the Fire Department. The purpose of the paper was to find out problem areas and thereby find solutions for the same and thereby improve working conditions of employee and retain maximum employees.

Research was carried out by the experts of Human Resource and subsequently it was found that the current HR policy had some flaws and new recommendations was suggested by the Human Resource experts. The data accumulated from these Exit interviews needs to be reviewed, feedback should be taken seriously and change in policies must be carried out accordingly.

Reference:

Bayouth, S. (2004). A study of effective Exit Interview processes to be potentially used by the Eagle River Fire Protection

This article discusses the role of HR in retaining talent with the help of feedback obtained from an exit interview, which provides vital clues to shape talent retention strategies.

Exit interviews are one of the most widely used methods of gathering employee feedback, along with employee satisfaction surveys.

Companies that allot an increasingly important role to the management of human resources when taking strategic decisions are likely to stand out in the crowd in future. In recent times, the HR professionals of different companies have been more devoted towards maximizing the board effectiveness by paying attention to the human factor.

The growing importance of human resources in the corporate world underscores the need and necessity of a holistic perception for effective management, which is attuned to the changing dynamics of society. The so-called glamour enjoyed by the HR department in achieving the objectives of the organization requires it to play a crucial role in bridging the gulf between the employees' aspirations and the management's expectations. The performance of the skilled and unskilled workers in the knowledge-based industries of modern times needs to be streamlined according to the market demands and a company's long-term objectives, for which the role of HR