Q1: Explain how ethical issues influenced marketing planning in the chosen organization?
Communication or business ethics is a very sensitive subject to deal with. One thing which is very ok with one country can be portrait or considered as legal issue or cultural disobedience in other part of the world. As the technological advancement and media coverage consumers are well aware of their rights and ethical responsibility of companies, nonprofits, and governmental agencies. This make important for companies to deal and educate employees regarding ethical norms.
The two out most important things which as in company Q-Mobile will have to take care about are as follow
1) Internal ethical norms
2) Communication or advertisement ethical
1. Internal
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1) Business believes and ethical standards should be communication with honesty, fair customer dealing and timely reporting any violation should be made in practice.
2) Acting unethically will be having serious consequences
3) Policy should be signed by each and every employee of any position at the time of their appointment.
b) Ethics code of conduct and training
As the policy has been made now training upon this policy is a mandatory thing which need to be catered.
1) It should be clearly communicated to all employees that they are bound to follow the policy to maintain a standard culture within the organization.
2) Using business supplies for personal use id strictly prohibited. But as employees will be getting an extra benefit or discount from company on their purchase.
3) It should be clearly communicated to them the difference between ethical and unethical issues
4) Review and rewards should be given on ethical compliance.
c) Ethical reviews meetings
As the policy has been made now training upon this policy is a mandatory thing which need to be catered.
1) Monthly meetings should be conducted regarding review of ethical
One of the best ways to communicate organizational ethics is by training employees on company standards. One example of organizational ethics is the uniform treatment of all employees. Both large and small
Within my placement setting in Aspire Scotland there are legislation protecting the children and young people ensuring good health, wellbeing and safeguarding. One of the legislations in place is the Regulation of Care Act 2001. The Scottish Social Services Council (SSSC) is a non-departmental public body established by this act From this the SSSC produced the codes of practice which was produced to protect people who use services, raise standards of practice and support workers. The SSSC and Care Commission work closely together to ensure employers and workers understand their responsibilities in relation to the Codes of Practice.
HSE- Health and Safety Executive • It is the body responsible for the encouragement, regulation and enforcement of workplace health, safety and welfare. • It exists as an independent regulatory act and is in the public interest to reduce work related death serious injury across Britain’s workplace. • Effects all employed in Britain from major injuries. •
Guidelines: Make an ethical guideline to help employees in the company that know the positive and negative of company’s activities. This will help limit unethical behavior by increasing awareness. 2. Ethics officers: The company can hire an ethical officer to ensure the company pay sufficient attention to the ethical ramifications.
Safeguarding is an umbrella term that involves everything we do in the setting to insure children and young people are kept safe and healthy. The local education authority is required to take a lead role in ensuring the safety of children and young people but safeguarding should and must be the concern of everyone in the community. All public services, not just those that provide services to children and young people have a role in safeguarding children and young people. The 2008 Statutory Guidance for the Early Years Foundation Stage (EYFS) is underpinned by the positive outcomes of Every Child Matters and the United Nations Convention on the Rights of the Child (UNCRC) (UN,1989) which places a duty of care on Early Years Practitioners and Managers to Safeguard
There are standard types of ethics violation which every worker need to know during his operations in the business or an
EVERY CHILD MATTERS, 2003 It deal with well-being of children and young people from birth to 19. Children welfare is paramount. Every child matters legislation apply to every child, whatever their background or circumstances, children should healthy, stay safe from harm or abuse, enjoy and achieve their goals in life. Make positive and healthy contribution and experience economic well-being. Any organisation working with children and young adult must work together to safeguard children in all ways.
Marketing is defined as a philosophy implemented by a set of processes that focuses on the customers’ satisfaction. It has four major activities that revolve around the consumer value. The activities are creating the products and services, communication, delivery, and exchange. Every company strives to implement the marketing concept to achieve its goals. There are mainly four major philosophies that different companies use to steer their marketing strategies.
The History of Business Ethics and Stakeholder Theory in America Ethics play a huge role in the global business field, since considerations have to be made on moral practices, values, and judgments that govern the direction and overall success of the company. Consequently, over the progression of history, managers, entrepreneurs, and stakeholders at the helm of organizations have always had the mandate of making moral resolves on matters of ethics. According to Hunter (2003), such an approach to ethical behavior prompts a substantial growth in the organizational corporation, as well as maximizing business profits, and creating a reputable company image (Cutler, 2004). Notably, the overall performances of organizations that take part in unethical
Introduction The key ethical issues that were presented in this case study were quality control, lack of customer care, responsiveness, and harming the customer. The Johnson and Johnson case may have been seen as a turning point due to many things the company did right. However, there were many ethical issues in this case which will be explored more throughout this paper.
“Ethics”, in an organizational context, comprises a set of behavioral standards, expressed as norms, principles, procedural guides, or rules of behavior, defining what is appropriate (right) and inappropriate(wrong). Grounded in a system of values and moral principles, these behavioral
This statement is supported by Bennett (2014) wherein ethics clearly defines what is the right and wrong things and shapes what kind of behavior the business should act on. For the sense of business according to Joseph (2013), ethics are constructed and decided by each business and underpins decision that an employee makes. When it comes to the business’ environment, a well-constructed ethics is a key for a considerate and responsible decision making in a business (Bennett, 2014). Business Ethics is very important inside the company, it will show the moral standards that a company or business have whether it is right or wrong and good or bad.
Business ethics also referred to as corporate ethics can be considered as either a form of applied ethics or professional ethics. Its purpose is to analyse ethical principles and also moral as well as the ethical problems that might arise in a business environment. Business ethic is applicable to all parts of business conduct and also takes into consideration the conduct of individuals and the business organizations as a whole. Business ethics can be divided into normative and descriptive discipline. For the purpose of this assignment, the Nestle Company has been chosen.
This also evident from above discussion that ethical leadership is also crucial in developing the ethical culture within an organization. The employee performance can also incredibly increased by ethical and moral behavior in a workplace that practice good ethics. Finally, the overall performance of an organization in term of its financial outcomes is also benefited from the ethic practice. The case study of L’Oreal also provides a good example of all
Employees need to constantly be reminded on the company’s code of ethics and make sure that they meet the standards that the company