Explain How Interpersonal Interaction Skills Are Used To Support The Business Context.
.M1:
Explain how interpersonal interaction skills are used to support the business context:
Interpersonal Skills:
Interpersonal Skills are the skills that we use in our everyday life which is also known as people skills. It is because this skill is related to the way you communicate and interact with the people around you on a day to day basis.
For example when employers are hiring people, this skills is one of the skills they will look at to evaluate the candidates. People with this skills is said to be more successful in not only their professional life but also in their personal lives.
Interpersonal Skill is the most important skill you need for you to success on the job. Without it, you can experience conflicts with your co-workers, your manager, or your peers.
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In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in a business organizations.
Non-Verbal Communication Skills:
These are some of the interpersonal skills that are important and are used in any retail work environment.
Non-verbal communication skills means the skills used to send and get messages without saying anything, just by our facial expressions, gestures, body language and poster, eye gaze etc. which transmit meaning. We use these skills while working on the retail or jobs. For example, we are always dressed up nice with appropriate clothing for the job interviews and professional because it is the part of our work that helps customers and makes it easier for the customer to approach and ask for
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