Shrm Case Study
next period of time. In other words, progress of success (going beyond the success that is expected for a certain period of time) is expected. At the organisational level too this state is applicable. Assume an organisation engaged in manufacturing packets of full cream milk powder. The organisation expects to produce 5000000 packets annually to meet full cream milk powder need of a selected group of people.
Achieving this amount of production is the success. It is forecast that demand for full cream milk powder in the next year will increase by 10%. The organisation will have to increase the amount of production by 10% to meet the forecast increased demand.
Achieving this amount of production, i.e. 5500000 packets is the progress of success.
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HRM is also called by alternative names such as Personnel
Management (PM), Manpower Management, People Management and Staff
Management. Some studies indicate that PM differs from HRM and that is not discussed here as it is beyond the objectives of this Chapter. Various specialised academics and expert institutes have presented various definitions about what HRM means. Some of them are presented below.
1. “Personnel is that function of all enterprises which provides for effective utilization of human resources to achieve both objectives of the enterprise and the satisfaction and development of the employees.”- Glueck (1979,
p.6)
2. “Of great importance to organizations today is how to effectively use their human resources. Effective PM is the recognition of the importance of a company’s work force as vital human resources and the utilization of several functions and activities to ensure that they are used effectively and legally for the benefit of the individual, the organization and society.”-
Schuler and Youngblood (1986, p.6)
3. “Personnel Management is a set of activities focusing on the effective use of human resources in an organization.”- Mathis and Jackson (1988,
p.11)
4. “HRM is the effective management of people at work. It examines
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“HRM concerns the human side of the management of enterprises and employees’ relations with their firms.”- Graham and Bennett (1992, p.3)
6. “The term ‘personnel management’ is used to encompass those managerial actions concerned with the acquisition and utilization
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