This can create confusion sometimes, so be sure not to use only non-verbal communication. Use words too, so that your listener will be sure to understand you. Some hand gestures that are popular are waving to someone as a greeting or holding your index finger and thumb into a circle to mean "okay". However, there are some countries where these can have bad meanings! It's important to be careful when using certain common gestures.
1. Understand Interpersonal Communication Techniques 1.1 Explain verbal and non-verbal communication techniques Working within a business organisation, it is important to use verbal communication. This type of communication is effectively the messages you send through words when speaking to others, it is used in everyday life as well as non-verbal. It is important to use verbal communication effectively, the types of verbal communication are Interpersonal communication and public speaking are the two main ones. When communicating with others, it is very important to show a positive impression using non-verbal, this can determine how your verbal communication is received by others.
Our self-concept develops through different things. The first one is other people's image of us. This is looking at the image of ourself that others reveal to us about ourselves through the way we communicate to them. If others reveal to us a good thing about us, we will have a positive self-image. on the other hand, if others think little about us, we will have low self-image.
Strategic Conversations™ is an interpersonal communication skill process designed to produce valuable, clear and meaningful conversations in your professional and personal interactions. Its application is wide-ranging, from business meetings and group process, to sensitive professional conversations, and highly-charged emotional encounters. The fundamental principles of Strategic Conversations™ remain the same in each different context, however, the specific application changes to address the need of a particular situation. In open communication climate this is where you are trying to gain the trust of your followers. This is the way for you to accept opportunities for your followers to communicate with each other, so that the organization
1.1 Effective communication involves the use of verbal and non-verbal actions in order to portray a message as well as emotions and intentions. It involves expressing yourself, but also listening to the words spoken by the reciprocating party and allows you to form an empathetic bond with other people (Robinson, J.Segal, and M. Smith). There are various factors that can influence how well effective communication is performed. The American Psychology Association defines personality as, “...individual differences in characteristic patterns of thinking, feeling and behaving. “ Personality is a factor that can positively or negatively affect effective communication.
Disregarding somebody is communicating with them, we may not notify them we are disregarding them but across non-verbal contact we wish to make that apparent. We converse a lot more candidly through non-verbal communication than we do with words. Our body posture and stance, eye-contact (or lack of it), the smallest and most faint of mannerisms are all methods of conversing with others. Furthermore we are steadily being communicated to, we pick up signals from others and understand them in precise methods and whether or not we comprehend is established on how accomplished we are at interpreting interpersonal communication. Once it’s out, it’s
M.W. Cummin describes the word communication “process of conveying message (fact, ideas, attitudes and opinions) from one person to another so that they are understood”.  Communication in business: For businesses to be successful it is very important that communication must be effective. Effective communication
Rob lets perceptual and cultural differences get in the way of his interpersonal relationship with his manager. Rob is distancing himself from his manager due to the fact that his manager is dressed in a cultural manner and that makes Rob uneasy. Rob needs to be aware that his perception of others does not provide him with an accurate interpretation of the messages he may receive from his manager. Rob needs to establish an interpersonal relationship with his manager by increasing his self-esteem and be willing to share information about himself, in order for them to work
Consequently, to be an effective listener it is important to observe the body language of the person you are communicating with and also to notice if there is any inconsistences between verbal and non verbal messages during your communication with someone. For example if I tell you that I have a happy life where as my eyes are filled with tears, then a good listener is suppose to understand that my verbal and non verbal messages are conflicting each other. Some of the effective principles of listening include: a good listener should stop talking when someone else is talking and should clarify herself where she has doubts in order to be sure she has accurately receives the message. A good listener should prepare herself to listen so as to avoid distraction. Furthermore, a good listener should help the speaker to speak freely without tension by nudging or using other gestures or words to encourage the speaker to speak.