The main aim of partnership working is to improve the experience and outcomes of people who use services and this is achieved by minimising organisational barriers between different services. Working in partnerships with others enables me to perform tasks that would be impossible alone. There are many people I can benefit from working in partnership with such as colleagues, as well as service users and their family members, doctors, nurses, occupational therapists, social workers and various other healthcare professionals. These people may be able to help give me useful information and help support me in my job by supporting me with any problems I might have. It is important to form working partnerships in order to promote effective communication
1.2 – explain how communication affects relationships in work setting relationships in work setting in health and social care are very important we need to build a relationship with are colleagues and mangers staff to enable us to work effectively.it is essential to establish good relationship and communication with service user and there family’s but you must always have boundaries and keep it professional effective communication and working relationships . In order to work effectively with a service user line mangers, colleagues and families you must be able to meet their needs relationships are also governed by body language facial expression smiling and ways in which others listen and talk to you. If the communication is poor between you and a service user and with your work colleague the care the service user receives will not be right for them if you’re not talking to them or communicating with them how are you going to know what they like or don’t like.
Strategies In the past there have been arguments between agencies and professionals over funding and arguments over who does what, which obstructed closer professional working. A number of strategies have now been developed that focus on improving co-operation for the benefit of those using services. 1) Multi-agency working: The support planning process and single assessment process have inspired bigger inter-agency cooperation with the individuals needs being central to the process.
A supportive relationship is important to the service user because the service user wants to confide to someone with their problems or concerns. If the service user trusts the professional then it is likely for the service user to talk to them about personal information. In health and social care settings a supportive relationship is most needed because the service user is sometimes not around family and wants to confide something to the professional. The multi- disciplinary team will check the needs of the service user and provide them with the right
In my everyday work I liaise with many different professionals: care agencies Safeguarding Teams ans Social Service Physiotherapists, OT 's IMCA 's GP 's, District Nurses, CPN 's, Mental Health Teams and others. Like everywhere else the key point is communication. If this area is running well, then achieving the goals are deliver the best centre care is much easy. Timing also is very important when working with others.
Are met by professionals, because due to their illness they are experiencing changes and therefore the relevant staff will be able to help with the specific care that they need for their specific needs. This will help professionals to be able to support the client in the best possible way that will benefit them overall when receiving their care
The CQC uses and monitors services continuously, it is also the entity responsible for gathering and analysing information, then publish their findings to give consumers clear information when making choices and to help services improve. The kind of information they use is inclusive of: information collected directly from care providers, information about people’s experiences and vies from their families and carers and lastly data used to plan inspection
Even if this effects them in the long term and their health gets worse or the problem comes back as far as they are concerned, it is their decision and it is the right decision. In health and social care, the staff should do everything to help patients this could be providing a book for a blind person with Braille. This is also a part of their work contact to help them as much as possible and make them feel worthy. As health and social care professionals, they must also help make individuals feel empowered by encouraging them to do well and to be independent. In health and social care setting they must also help apply certain aspects around individual’s environment to help their individuals needs or if a group have the same needs to make sure they are treated fairly.
What this relates to, is the view that collaboration is a risk management solution in providing and maxmising good quality care and ensuring SU safety (Downe & Finlayson, 2011) According
In P5 of my work I am going to outline and discuss the strategies and procedures used in health and social care to reduce the risk of abuse.The aim of the independent safeguarding Authority (ISA) was established under the Safeguarding Groups Act 2006 to protect children and vulnerable adult to those who might abuse them. The strategy in order to achieve this is through mentoring people who seek access through their work, paid, unpaid and voluntary. As they have to be registered under the vetting and barring scheme and will be checked against one of two barred list.
My individual standards and beliefs impact reliably my involvement to work in the health as well as social care background. For my individual input to the care of individuals undergoing significant life occasions, I would give prominence to the circumstance that I still believe to mark a perhaps superior involvement since I have an inadequate knowledge so far. Nonetheless, I have continuously been anxious with the acceptable completion of my proficient responsibilities as well as the operational assistance and help being delivered to individuals suffering challenging and substantial life’ occasions. Moreover, my work in the health and social care environment was a significant affair for me since it added to my professional as well as personal advancement. In this respect, my role encompassed fundamentals of both wellbeing and social care, though I accomplished utilities of a health care professional principally. I took this module in order to grow and progress my learning needs in order to satisfy organisational needs and requirements. By this experience, I have
1.1 Identify the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints in own area of work. The Local Complaint Stage (1) Immediately after hearing of a complaint, contact the complainant to determine where their issues lie and what they would like to see as a result of the investigation. It is important that the local manager • Demonstrates a caring attitude and shows that there is a genuine attempt to understand the problem. • Ensures the complainant is aware of the complaint process and timelines • Provides the complainant with their contact name and telephone number • Obtains all complaint details at this point of contact to avoid the customer having to repeat themselves
With the type of service that I work for the way that consent is obtained is through communication with the individuals care manager or funder who will complete an individual assessment, gain consent to share information with our service/ staff and will then forward this on to our service. Once we have received the referral with consent we will then arrange a date for a full assessment which will either be a face to face or telephone assessment where we will then discuss with the individual about consent, why we require consent and who information will be shared with. We will also explain that there are different levels of consent such as partial consent, this will be used for information relating to emergencies or to update family members
In the ever changing landscape of health and social care and children and young person’s settings there are many pieces of government legislation and regulatory framework that service providers and organisations must now comply with.
Stakeholder Analysis The answer to whether this partnership will be advantageous to both entities will hugely depend on how each of the management teams learn to understand, value and cater for various stakeholders involved. From an analytical perspective, a stakeholder approach can assist in promoting analysis of how the company fits into its larger environment and how its standard