External Effects Of Stress At Work

1889 Words8 Pages
In nowadays working environment, stress is an inevitable phenomenon, which employees can encounter while being part of an organization. Stress at work is formally defined by the Palmer (1989) as “the psychological, physiological and behavioral response by an individual when they perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill- health”. Stress can be triggered by external factors, such as the working environment or poor relationships with co-workers, but it can also be caused by the internal abilities of individuals- one’s personality, emotional stability or health conditions- which determine how they cope with the external stressors (Health24,…show more content…
This can occur when individuals have “inadequate information” about their role and “lack clarity” about the work objectives (ibid: 16). For instance, a study conducted by Karimi et al. (2014) in Iranian hospitals, showed that there was a positive relation between stress and role ambiguity. Out of all the nurses who underwent the study, those who were unaware of their objectives and goals were more prone to high stress levels (Karimi et al, 2014). Employees who deal with role ambiguity are disposed to have a lower level of satisfaction at work, depressive mood, low motivation and willingness to quit the job (Cooper and Marshall,…show more content…
The line manager is the person who plays an important role in upholding a healthy working environment and preventing or reducing any stress related situation (hes.gov.uk, 2014). Line managers can positively influence their employees’ firstly by displaying a “relationship- focused behaviour” (Donaldson-Feilder et al, 2011). Rather than being focused only on the job’s demands or goals, the managers can also concentrate on supporting their employees, listening to their ideas and working with them to tackle the conflicts as a team (ibid). Under such conditions, the employees feel more appreciated since they are being listened too, thus their job satisfaction can increase. This approach of leadership can reduce stress as well as improve the working relationships between
Open Document