Essay On Facilities Management
Facilities management is an emerging discipline and forms a major component of the real estate and construction industry. Its roots lie in the custodial role of a building largely concerned with operational issues of maintenance, cleaning, and tenant’s security, Artkins & Brooks (2005). FM owes its origin to the growth of office administration, bringing together large groups of people into buildings. Tucker & Pitt (2008) are of the view that the origins of facilities management can be traced to an era of scientific management and the subsequent explosion in office administration in the early 1900s. The main catalyst in the 1960s towards FM is said to be that of the introduction of computers in the workplace. According to Wiggins (2010) the energy crisis …show more content…
Recently a new model of FM service delivery in UK shopping centres has come from the United States. In the United States the concept of total facilities management is becoming established as a key method of enhancing service delivery .Total facilities support provides economies of scale from a single provider. It will provide the day to day management elements such as maintenance, security and cleaning. This approach is soon to be extended by Europa Facility Services. Willis (2003) states that the growth of the facilities management market shows there is a new development and innovation in FM service delivery. Aside from single serving contracts, FM service providers are developing multi services delivery and offer as a bundle service contracts that benefit their customers in term of economies of scale. E.g. cost reduction. However as according to Madeley (2003) not many shopping centres are willing to take this opportunity to change the way their facilities management services are managed and
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